[Book] The Innovation Delusion
The authors offer a compelling plan for how we can shift our focus away from the pursuit of growth at all costs, and back toward neglected activities like maintenance, care, and upkeep.
Insights curated by Experientia, the international UX consultancy
Category Industry sectors
Why computing belongs within the social sciences
This article argues [that] the well-publicized social ills of computing will not go away simply by integrating ethics instruction or codes of conduct into computing curricula. The remedy to these ills instead lies less in philosophy and more in fields…
[Book] The Anthropology of Epidemics
Published before global movement drew largely to a halt, before the majority of the earth's human population was shut indoors and before words like "virus" and "pandemic" proliferated, this curated collection is today far more than timely.
Experientia participating in Swiss Smart Government Day
Experientia's partner Jan-Christoph Zoels and our Swiss collaborator Thomas Schertenleib will be leading the process workshop "Culture of participation: digital stakeholder engagement post COVID" at the upcoming Swiss Smart Government Day (8 September 2020, St. Gallen).
[Book] Health design thinking
Applying the principles of human-centered design to real-world health care challenges, from drug packaging to early detection of breast cancer.
MVP vs. “Minimal Desirable Product”
The MVP is a double-edged sword in that it focuses your engineering and product management priorities, but might steamroll user priorities. An MVP that misses 'desirable' will risk the unintended consequence of poor user adoption.
Imagining the world after coronavirus, part 5
Fifth edition of features and articles on what may lie ahead.
Human-centered innovation in a Covid-19 world
The Covid-19 pandemic is rapidly transforming our present and our future. What are researchers and designers learning that can help companies evolve their products and services to make them more robust within this fast changing context and market?
Why Customer Experience is now job no. 1 for CEOs
Job No. 1 for CEOs today is ensuring the company delivers a compelling customer experience, notes this opinion piece for [email protected] by Mark Leiter.
The future of digital democracy
The Brussels-based digital participation platform CitizenLab asked 12 digital democracy experts to share their predictions on the future of digital democracy