Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
A long article in US News & World Report describes the current popularity of mass customization: “While retailers have long made money by selling multiple copies of the same pair of pants or mass-produced sneakers, we’re on the verge of…
On April 23, Donald Norman gave a talk at the IIT Institute of Design in Chicago on the “Design of Future Things”. A few weeks ago Jeff Howard published a transcript of this talk. Video (678 mb) and audio (64…
Jeff Parks of Boxes and Arrows just posted a lot of material from the recent IDEA Conference (Chicago, 7-9 October), including a 41 slide presentation (pdf) by Aradhana Goel, the service design strategist at IDEO: When we look through the…
Carphone Warehouse, the British mobile phone retail chain, in conjunction with the London School of Economics, has released its fifth Mobile Life report, a comprehensive study into the technology usage habits of children and adults in the UK and US.…
Mobile Revolutions is a great blog about mobile phones, youth and social change by Lisa Campbell, that I discovered via Mobile Active. What’s more, she has actually taken the time to write a lengthy, seriously researched and in-depth paper to…
On Sept. 22, 2008, Microsoft Research New England conducted an inaugural symposium in Cambridge, Mass., hosted by the Massachusetts Institute of Technology, to open an extensive collaboration with leading research institutions in the region. The symposium included introductions to Microsoft…
The New School has announced that Bruce Nussbaum, one of the leading thinkers and writers about the intersections of innovation and design, has been appointed Visiting Professor of Innovation and Design. He will work broadly across The New School, with…
For years I wondered why IDEO was so little present in the online debate. That has now changed with no less than two new blogs by IDEO: IDEO Labs “IDEO Labs is a place where we can share bits of…
Digital technology is changing the everyday forms and experience of money. Cheryl Miller reports on the Research@Intel blog how field research by Intel’s People & Practices Research team identified key themes and opportunities for technological innovation. The researchers presented their…
Jared Spool recently interviewed Bill Verplank, the extremely gentle man at the origins of the fields of interaction design and experience design, whom I had the pleasure of meeting many times at the meanwhile defunct Interaction Design Institute Ivrea. “Have…
While hundreds of millions of dollars have been spent on digital inclusion projects in Latin America, many of the programs start and end with the technology, writes CNET News (as part of its ongoing series exploring computing in Latin America).…
Born Digital: Understanding the First Generation of Digital Natives by John Palfrey and Urs Gasser Basic Books, 2008 Hardcover, 288 pages This new book, which grew out of the digital natives project at Harvard University’s Berkman Center, investigates “what it…
A new generation of well-educated, technically-savvy young web users are shaping the media habits of the US, with one in 20 Americans saying they do not watch TV on a typical day and a sharp decline in newspaper readership, according…
Jennifer van der Meer wrote a long article, published today on Core77, on how the green movement taps participatory networks to drive innovation. The emergence of more user-centered-thinking has given designers an influence well beyond the old drafting table. Upstream…
MobileActive reports on two studies that explore how low-income people use mobile technology in Brazil and South Africa. This rise of mobile phone use by low-income and so-called ‘base-of-the-pyramid’ users raises a number of questions. Are low-income people using mobile…
WorldChanging book review: “Authored by two Univeristy of Chicago heavy-hitters, Economist Richard Thaler and Law Professor Cass Sunstein, Nudge explores the policy implications of behavioral economics, a field describing the irrationalities of human behavior. Taking findings from psychology (e.g. people…
Holger Struppek (a design director at Hot Studio and former senior interaction designer at Pentagram Design) shares on his Physical Interface (!) blog some design insights that went into Wells Fargo’s touchscreen ATM interface–a product freed from a major hardware-imposed…
95% of consumer electronics products returned to retailers are working “properly”, according to Accenture. ? ? ? ? ? “Only 5 percent of consumer electronics products returned to retailers are malfunctioning — yet many people who return working products think…
The John W. Kluge Center at the Library of Congress is organising a four-part lecture series on “Digital Natives,” referring to the generation that has been raised with the computer as a natural part of their lives, especially the young…
Harvard Business Review has published a long article by Tim Brown, the CEO of IDEO, on design thinking. “Thinking like a designer can transform the way you develop products, services, processes—and even strategy,” says Brown. “Edison’s approach was an early…