Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Category Europe
Customer experience strategies revealed as patchy [UsabilityNews]
Interaction-Ivrea legacy is getting lost
Book: Mobile Communications and Society
Mobile Communication and Society: A Global Perspective Manuel Castells, Mireia Fernandez-Ardevol, Jack Linchuan Qiu and Araba Sey Published by the MIT Press How wireless technology is redefining the relationship of communication, technology, and society around the world–in everyday work and…
External expert team helps Philips focus on simplicity [Business Week]
Philips enters Second Life to co-create with end users
Learning people-driven innovation at the 180º Academy
The website of the Danish 180º Academy, that I wrote about earlier, is now live. The organisers “believe in people-driven innovation, enabling [their] students to understand innovation from the point of view of everyday people. Accepting this fact, 180°academy turns…
MIT’s Henry Jenkins on the characteristics of the new media landscape
Paul Gardien of Philips Design on the importance of meaning in technological innovation
Arts Management newsletter, a horrible experience with great content
European Market Research Event – Day 2, afternoon
Mike Spang, Kodak Mike Spang has the long job title: “Business Research Director, Document Imaging, Corporate Business Research, Eastman Kodak Company”. He spoke about how Kodak went about creating a satisfying global corporate web experience. To put it in somewhat…
France Telecom on disability and innovation
Design Council presentation on designing new public services
Yaniv Steiner speaking on rapid prototyping at World Usability Day Italy
Last Tuesday people across the globe attended World Usability Day gatherings and events, an initiative promoted by a professional association called the Usability Professionals’ Association (UPA). Experientia partner Michele Visciola is the president of UPA-Italy, and in that capacity he…
European Market Research Event – Day 1, afternoon
During the afternoon sessions of the European Market Research Event, I attended presentations by Clive Grinyer of France Telecom Orange, Sarah Pearson of ACB/University of Sussex and Francesco Cara of Nokia. There is also a short write-up of a talk…
European Market Research Event – Day 1, morning
Experientia shows gesture-based interface at international art fair
Goodbye, mobile phone bills. Hello, advertising. [International Herald Tribune]
Pitching itself as the world’s first advertising-supported phone company, a Finnish company called Blyk plans to roll out a free mobile phone service next summer aimed at 16- to 24-year- olds, first in Britain and then elsewhere in Europe, writes…
Waking up to a surveillance society
Adidas sports performance store in Paris: it is all about the interactive experience
The Germany-based sportswear brand opened its Mi Innovation Center on the Champs-Elysées. It’s a tech, fashion, and custom-design wonderland, writes Business Week. “At the futuristic 1,750-square-meter store, the largest Adidas store in the world, shoppers can browse the latest trends…