Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
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Participle, a new social venture to design the next generation of public services
Internet boom in China is built on virtual fun [International Herald Tribune]
Interviews with directors of experience design at Yahoo! and Google
Experience Design Lab project on care for the elderly
Book: Mobile Communication in Everyday Life
Interview with Genevieve Bell, director of user experience at Intel
Genevieve Bell is a highly respected anthropologist and director of user experience at Intel. In this interview with Australian usability consultant Gerry Gaffney, she talks about what it means to build technology with the home in mind, about cultural influences…
France Telecom research on use of mobile multimedia services in cities
Web 2.0 is a mass phenomenon, concludes UK survey
Experientia partner Jan-Christoph Zoels on interaction design
Technology transforming relationship between the elected and the electorate of Europe [eGov monitor]
Europe has celebrated 50 years of peace and political progression, but the next 50 will see massive changes in the relationship between the electorate and politicians thanks to technology. That was the message from the Microsoft Government Leader’s Forum 2007…
Study on use of tagging released
The TRIL Centre: ethnographic research on ageing to develop healthcare technologies for the elderly
User research helped design a better Windows Vista
Healthcare 2.0?
Sentimental journey: on computers and emotions [CIO Magazine]
Two-thirds of Brits use just 4 functions on their phones [Cellular News]
Nokia usability analysis of secure pairing methods
Harvard Business Review on understanding the customer experience
“Companies that systematically monitor customer experience can take important steps to improve it—and their bottom line,” argue Christopher Meyer and Andre Schwager in the February 2007 issue of the Harvard Business Review. “Because a great many customer experiences aren’t the…
Harvard Business Review features user-centered innovation as breakthrough idea for 2007
The Harvard Business Review has published its annual list of Breakthrough Ideas for 2007, written out in “twenty essays that will satisfy our demanding readers’ appetite for provocative and important new ideas”. Eric von Hippel wrote the entry entitled “An…