Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
At the Intel Labs’ annual Research at Intel media event, Intel Corporation Chief Technology Officer Justin Rattner announced (video) a new research division, called Interaction and Experience Research (IXR), that is focused on defining new user experiences and new computing…
The American Council for an Energy-Efficient Economy on Tuesday released results of a survey finding that energy use feedback tools are more important than smart meters in reducing consumers’ energy use. Analyzing 57 residential feedback programs since 1974, the ACEEE…
Ever keen to expand the boundaries of their practices, design professionals have been moving in the direction of public policy for some years, writes Lucy Kimbell (blog). But what designers, or multi-disciplinary teams using “design†approaches, can also bring to…
The Grattan Institute, an Australian independent public policy think-tank, has published a new report, entitled “The Cities We Need“, that aims to set an agenda for thinking about the future of Australia’s cities. It asks how cities meet the individual…
At the beginning of May, frog design partnered with the Lift conference in Geneva to conduct design research on the conference itself to understand what was working well and not so well about the conference. The organisers wanted to see…
The relationship between researchers and product designers can be a rocky one. Paul Golden looks at how market research can make sure it promotes creative thinking rather than obstructs it. “When handled properly, [the initial exploratory phase of the research…
The acclaimed Italian journalist Luca De Biase recently interviewed Marko Ahtisaari (blog – wikipedia), Senior Vice President, Design and User Experience of Nokia, for the Italian business newspaper Il Sole 24 Ore. Here is what happened these last few weeks:…
Playreport is a global research project on children, families and play, initiated by IKEA. The company conducted 11,000 interviews in 25 countries, and spoke to 8,000 parents and 3,000 children aged 7-12. It is therefore, according to IKEA, the largest…
This month Chip Chick, the site that focuses on technology for women, was invited by Intel to its annual Upgrade Your Life Event where the company presented what it is working on. This feature article updates us on how Intel’s…
In this post Adrian Chan “teases apart the objective and subjective dimensions of social media, to examine what’s behind the relational economy we now live in, and its particular mode of production.” “All commerce and much personal and social utility…
“The ability to explain complex academic theories in palatable layman’s’ terms is the mark of a good teacher—and Don Norman is certainly that,” writes Ken Grobe in his commentary accompanying the video of the interview. “He is, of course, much…
Three new articles have been published on the UX Matters site: Ethnography in UX by Nathanael Boehm, user experience and social interaction designer for the Australian Government, Canberra, Australia “In this article, I want to look at ways in which…
Anand Giridharadas, columnist at the New York Times and the International Herald Tribune, is at it again in his usual delightful way. This time he reflects on the nature of human motivation. “Call it, perhaps, the great showdown over the…
Paul Dourish, a researcher frequently written about on this blog (check e.g. Monday’s mentioning of his paper on Postcolonial Computing), has posted a few more papers that are worth exploring: “Resistance is Futileâ€: Reading Science Fiction Alongside Ubiquitous Computing Personal…
As part of its “Future By Design” series, Forbes Magazine interviewed Jon Kolko, associate creative director at Frog Design and founder of the Austin Center for Design, on how a “well-crafted product can make the world a better place.” Forbes:…
Rachel Botsman, co-author with Roo Rogers of the upcoming book “What’s Mine is Yours: The Rise of Collaborative Consumptionâ€, was one of the speakers at TEDx Sydney, the conference which featured a selection of Australia’s leading visionaries and storytellers on…
In his talk “‘Improving patient safety by user-driven design of decision support” at the IIT Institute of Design, Christian Nøhr of Aalborg University described the ethnographic and participatory work conducted with doctors, nurses and patients in Denmark, as part of…
Here are some of the CHI 2010 papers we like: On cross-cultural HCI Postcolonial computing: a lens on design and development Lilly Irani, Janet Vertesi and Paul Dourish, Department of Informatics, University of California, Irvine; Kavita Philip, Department of Women’s…
The era of the Web browser’s dominance is coming to a close. And the Internet’s founding ideology—that information wants to be free, and that attempts to constrain it are not only hopeless but immoral— suddenly seems naive and stale in…
Whitney Quesenbery and Kevin Brooks, authors of the book “Storytelling for User Experience: Crafting Stories for Better Design”, describe how storytelling can help you collect, analyze and share user research information. “Stories can help you collect, analyze and share qualitative…