Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Fortune Magazine profiles Dr Genevieve Bell, an Australian-born anthropologist and ethnographer, and the Director of User Experience in Intel Corporation’s Digital Home Group. Part of Bell’s job is to help the company understand quirks of human behavior that could determine…
Ken Anderson, a senior researcher and anthropologist at Intel, wrote a short article for the Harvard Business Review on the importance of corporate ethnography: “Corporate ethnography isn’t just for innovation anymore. It’s central to gaining a full understanding of your…
The January-February 2009 issue of Interactions Magazine has just been launched, which in itself is a celebration of the fantastic transformation of the magazine under the careful stewardship of Jon Kolko and Richard Anderson, now one year ago. This transformation…
Last week, the World Bank’s CGAP hosted a roundtable and webinar on the important topic of how mobile phone banking can deliver a range of financial services to poor people and change lives for the better (see also this blog…
Context-Based Research Group and Carton Donofrio Partners have conducted a joint study on the future of consumerism in a changing economy and conclude that a new “grounded consumer” is emerging from the ashes of the economic meltdown. Press release Context-Based…
We all live in a digital world, although it means different things to different people. In her inaugural public lecture as Adelaide’s Thinker in Residence, Intel’s Genevieve Bell will explore how digital technology is shaping our lives, our culture, and…
The current issue of Vodafone’s Receiver magazine — on space and location — is one of the best yet. Every week the editors invite another thoughtful thinker to contribute an essay on the topic, and this week the honour goes…
Adelaide, Australia has a Thinker in Residence programme that “brings world-leading thinkers to live and work in Adelaide to assist in the strategic development and promotion of South Australia.” [Or, what cities and regions have to go through to attract…
A three-year research project that explores how kids use digital media in their everyday lives has just published its report. “Kids’ Informal Learning with Digital Media: An Ethnographic Investigation of Innovative Knowledge Cultures” is a collaborative project funded by the…
Last week frog design and IxDA NY organised Tiger.Blam, a public conversation with Nokia’s Jan Chipchase on effective design research in cross-cultural mobile markets, or in other words, how he ‘designs’ his research expeditions. No video or presentation download is…
Simon Pulman-Jones, head of ethnography & innovation at GfK NOP, argues that ethnography can provide unparalleled insight into any given experience from your customers’ point of view, and describes how it is different from ‘normal’ research. The unique value of…
The Department of Anthropology at the University of California at Irvine recently organised a workshop on innovation in digital money, entitled Everyday Digital Money. The workshop examined this emerging, complex, and unevenly distributed landscape of digital money innovation from cultural,…
In a cover article, BrandWeek explores the value of design thinking. While the design-thinking approach may sound rather seat-of-the-pants, the truth is that it’s surprisingly regimented, consisting of three phases: observation, ideation and implementation. […] Focus groups have their place,…
Nokia Open Studios are a design research method for engaging communities in shanty towns. According to Nokia’s senior design manager Younghee Jung, they were set up as a community design competition with the theme of ‘design your ideal mobile phone’,…
Somebody else’s phone is a new Nokia campaign advertised in London that does a great job of depicting the life of an early to mid twenty year-old through their text messages, MMS and pictures. (via Alexandra Deschamps-Sonsino)
Yesterday Genevieve Bell, a highly respected anthropologist and Director of User Experience within Intel’s Digital Home Group, gave a lecture at Indiana University’s School of Informatics. One of the university’s doctoral student reports: Bell used an ethnographic lens to examine…
The fourth annual international Ethnographic Praxis in Industry Conference (EPIC) took place in Copenhagen, Denmark last week. As described by Lucy Kimbell, EPIC “brings together those working in organizations for whom ethnography is central to their practice. They might be…
Janet Rae-Dupree of the New York Times explores the latest about design thinking: “The word “design” tends to conjure up images of crisp graphics, nicely arranged interiors or pleasing packaging. But a growing cadre of advocates say the world of…
Experientia’s senior partner Jan-Christoph Zoels is this week at the Picnic conference in Amsterdam and is sending regular updates. Here is his second one, covering the Thursday morning sessions: Group actions just got easier! – Clay Shirky jump-started the second…
The Restaurant of the Future at the University of Wageningen investigates the influences on eating behaviour and carries out studies for the food industry. Ceiling cameras record not only what food you selected, but what you almost selected and how…