Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Today Albert Boswijk, founder and CEO of the European Centre for the Experience Economy, contacted us about his new book “Economy of Experiences”. Boswijk co-founded the Centre, a structure affiliated with the University of Amsterdam, in 2000 with Joseph Pine,…
SDT2012 was the first international conference on service design thinking in the travel and tourism industry. For the first time, the conference brought together a community interested in the practical application of service design thinking within the travel and tourism…
UX Best Practices – How to Achieve More Impact with User Experience Helmut Degen & Xiaowei Yuan (Eds.) McGraw-Hill Osborne Media, 2011 ISBN-10: 007175251X, ISBN-13: 978-0071752510 304 pages (Amazon) Helmut Degen, Ph.D., works as a program manager for Siemens Corporate…
Ethnography Matters has embarked on a new series called “The Ethnographer’s Reading List” with UX professionals discussing their summer reading. Here are the latest three instalments: Nicolas Nova Nicolas Nova, who holds a PhD in Human-Computer Interaction from the Swiss…
This is Service Design Thinking: Basics – Tools – Cases Edited by Marc Stickdorn and Jakob Schneider BIS Publishers, 2011 376 pages (Amazon link) This is Service Design Thinking outlines a contemporary approach for service innovation. Service design and design…
Moralizing Technology: Understanding and Designing the Morality of Things Peter-Paul Verbeek University of Chicago Press, 2011 183 pages (Amazon link) Christine Rosen has written a very long and excellent book review / reflection in The New Republic on the recent…
Design and AnthropologyEdited by Wendy Gunn, University of Southern Denmark and Jared Donovan, Queensland University of Technology, AustraliaAshgate, 2012Hardcover and ebook Design and Anthropology challenges conventional thinking regarding the nature of design and creativity, in a way that acknowledges the…
Connected Health: How mobile phones, cloud, and big data will reinvent healthcare by Jody Ranck, DrPH GigaOm Books, June 2012 170 pages [Amazon Kindle edition] Abstract Our current healthcare system is in need of a radical reinvention. Traditional approaches have…
The Mobile Frontier – A Guide for Designing Mobile Experiences By Rachel Hinman Rosenfeld Media June 2012 Publisher’s page | Amazon page Mobile user experience is a new frontier. Untethered from a keyboard and mouse, this rich design space is…
“Dark Matter and Trojan Horses – A Strategic Design Vocabulary” is a short e-book by designer and urbanist Dan Hill in which he argues that in an age of wicked problems, conventional solutions are failing, and a new culture of…
As ethnographic practice has spilled out into the broader world of design and policy-making, business strategy and marketing, the monograph has not remained the singular format for presenting ethnographic work. In the design community and high-tech industry, it is the…
Cross-Cultural Technology Design Creating Culture-Sensitive Technology for Local Users by Huatong Sun Hardback, 352 pages Oxford University Press – Feb 2012 [Amazon link] The demand and opportunity for cross-cultural technology design is rapidly rising due to globalization. However, all too…
The Transition Companion: making your community more resilient in uncertain times by Rob Hopkins Chelsea Green Pub Co, November 2011 320 pages Abstract In 2008, the bestselling The Transition Handbook suggested a model for a community-led response to peak oil…
The Power of Habit: Why We Do What We Do in Life and Business by Charles Duhigg Random House, February 2012 400 pages Abstract In The Power of Habit, award-winning New York Times business reporter Charles Duhigg takes us to…
Austin Center for Design today published a new book focused on the role of design in social entrepreneurship. Titled Wicked Problems: Problems Worth Solving, the book is presented as a handbook for teaching, learning, and doing meaningful disruptive design work.…
The Berkman Center for Internet & Society at Harvard University published a substantial new report from the Youth and Media project: “Youth and Digital Media: From Credibility to Information Quality” by Urs Gasser, Sandra Cortesi, Momin Malik, & Ashley Lee.…
As technology has advanced, the importance of how humans interact with systems, machines, and each other, have also advanced into a fusion of disciplines, coalescing under the banner of “user experience.” And though “experience” is a vast and abstract notion…
Adrian Chan, social media expert and social interaction theorist at Gravity7, has written a long essay to collect his thoughts on social interaction design. “Imperfect and unfinished as any project on contemporary products will be, my Principles of Social Interaction…
Applying Anthropology in the Global Village Edited by Christina Wasson, Mary Odell Butler and Jacqueline Copeland-Carson Left Coast Press – November 2011 – 326 pp. Hardback (978-1-61132-085-5) Paperback (978-1-61132-086-2) The realities of the globalized world have revolutionized traditional concepts of…
The Lure of the City: From Slums to Suburbs [Paperback] Edited by Austin Williams and Alastair Donald Pluto Press, September 2011 224 pages Review by Spiked: A new collection of essays challenges both pessimists who see urbanisation as a human…