Videos of Interaction20
The videos of the Interaction20 conference that took place in Milan early February are starting to become available. 20 are already online, including 7 of the 9 keynotes.
Insights curated by Experientia, the international UX consultancy
Insights curated by Experientia, the international UX consultancy
Category Sharing
Covid-19 storytelling platforms
Two new initiatives - one from the US and one from Utrecht (NL)
[Book] The Power of Not Thinking
In this book, leading business anthropologist Simon Roberts breaks down the revolutionary idea of embodied knowledge: the information that is unconsciously picked up by our body for use in almost every area of our lives.
Experientia supports Interaction 20 conference in Milan
Next week the major Interaction 20 conference will take place at the Zaha Hadid-designed Milano Convention Center (MiCo). Experientia supports this huge conference on a multitude of levels.
Experientia workshop at Interaction 20 conference in Milan
On Tuesday 4 February Experientia will run a half day workshop on netnography and digital ethnography for Interaction 20 participants.
Co-design at the BBC
On 5 October Dan Ramsden and Simone Ferraro, resp. creative director and UX architect at the BBC, gave a talk at the 2019 Architecta summit. Simone just published the talk's transcript on enabling collaboration between interdisciplinary teams.
[Book] Too Smart
In Too Smart, Jathan Sadowski looks at the proliferation of smart stuff in our lives and asks whether the tradeoff - exchanging our personal data for convenience and connectivity - is worth it. Who benefits from smart technology?
[Book] The Costs of Connection
The Costs of Connection: How Data Is Colonizing Human Life and Appropriating It for Capitalism by Nick Couldry and Ulises A. Mejias Stanford University Press August 2019, 352 pages Just about any social need is now met with an opportunity…
[Book] Behavioural macroeconomics
Behavioural Macroeconomics: Theory and Policy Paul De Grauwe and Yuemei Ji Oxford University Press October 2019, 256 pages Modern macroeconomics has been based on the paradigm of the rational individual capable of understanding the complexity of the world. This has…
The story of Spotify personas
Spotify’s product designer Mady Torres de Souza and senior user researchers Olga Hörding and Sohit Karol explain how they developed their personas tool, how they use it today and why it’s so useful for an autonomous, cross-functional organisation like Spotify.…
Old, online, and fed on lies: How an aging population will reshape the internet
Although many older Americans have, like the rest of us, embraced the tools and playthings of the technology industry, a growing body of research shows they have disproportionately fallen prey to the dangers of internet misinformation and risk being further…
[Book] The Next Billion Users: Digital Life Beyond the West
The Next Billion Users: Digital Life Beyond the West by Payal Arora Harvard University Press, 2019 280 pages A digital anthropologist examines the online lives of millions of people in China, India, Brazil, and across the Middle East – home…
[Book] The Age of Surveillance Capitalism
The Age of Surveillance Capitalism: The Fight for the Future at the New Frontier of Power Shoshana Zuboff Profile Books, 31 January 2019 704 pages The challenges to humanity posed by the digital future, the first detailed examination of the…
[Book] Left to Our Own Devices
Left to Our Own Devices: Outsmarting Smart Technology to Reclaim Our Relationships, Health, and Focus Margaret E. Morris MIT Press, 2018 192 pages Unexpected ways that individuals adapt technology to reclaim what matters to them, from working through conflict with…
Why data is never raw
“Except in divine revelation, data is never simply given, nor should it be accepted on faith,” writes Nick Barrowman in The New Atlantis. “How data are construed, recorded, and collected is the result of human decisions – decisions about what…
Daniel Kahneman on cutting through the noise
You might be surprised by what occupies Daniel Kahneman’s thoughts. “You seem to think that I think of bias all the time,” he tells esteemed economist Tyler Cowen. “I really don’t think of bias that much”. These days, noise might…
The tyranny of story
In this BBC Radio 4 series, British journalist John Harris examines the potency of narrative, both in the stories that define us as individuals and in those that shape our understanding of the public domain. Story is ubiquitous – and…
[Book] Who can you trust?
Who can you trust? How Technology Brought Us Together and Why It Might Drive Us Apart by Rachel Botsman Public Affairs November 2017, 336 pages If you can’t trust those in charge, who can you trust? From government to business,…
[Book] Ethnographic study of a Swiss bank’s financial analysts
Stories of Capitalism: Inside the role of financial analysts Stefan Leins University of Chicago Press 2018, 224 pages The financial crisis and the recession that followed caught many people off guard, including experts in the financial sector whose jobs involve…
[Book] Challenging the City Scale
Challenging The City Scale: Journeys in People-Centred Design Ed. by Cité du Design (Saint-Etienne) and Clear Village (London) Birkhäuser, 2018, 176 pages (free ebook) This 176 pages book is released by the famous international publisher Birkhäuser, and co-edited by Cité…