Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
The remote control seems to have inspired a great creative flowering of new words in colloquial UK English: “The English Project cites “doobly”, but there are an awful lot more, including “podger”, “blipper”, “twitcher” and “melly”. A friend of mine…
Firms including Microsoft, Intel, Google and IBM have formed an Information Overload Research Group to help workers cope with the digital deluge and improve productivity. “Some of the biggest technology firms, including Microsoft, Intel, Google and IBM, are banding together…
The New Scientist has published an interview with Nokia user researcher Jan Chipchase: “Most of us take mobile phones for granted. Not so for Jan Chipchase, a design researcher for Nokia, who travels the globe exploring how people use their…
Nicholas Carr, the author of “The Big Switch: Rewiring the World, From Edison to Google” and “Does IT Matter?” wrote an article for The Atlantic Monthly on what the internet is doing to our brains: it is chipping away our…
The second article in Vodafone’s newly updated Receiver Magazine is about China and the next billion customers. Author Jared Braiterman seeks to understand mobile phones play in China’s fast-paced development and explores why China become a centre of passionate technology…
Dawn Nafus, an Intel anthropologist and her team have created Intel’s “Technology Metabolism Index,” which shows how citizens of countries’ tech adoption exceeds or lags what one would expect given their levels of wealth. The map (hi-res pdf) shows fast…
NH Hoteles and Philips have announced that they will conduct an intensive two-year study into the optimization of well-being amongst hotel guests. To support the research, NH Hoteles and Philips have teamed up as a first step to create a…
The fact that young people are more adapt at using the latest technologies has less to do with expertise, experience or access, but more with their “non-dramatic” relation with these technologies, as evidenced by the way they deal with small…
The Christian Science Monitor published an interesting article that voices scepticism on whether the planned carbon-neutral city of Masdar in Abu Dhabi could indeed become a sustainable urban innovation model globally: “The project has done little to impress green city…
Wired Magazine reports on how Japanese handsets have become prime examples of feature creep gone mad. In many cases, they say, phones in Japan are far too complex for users to master. Yet, they wonder whether the iPhone stands any…
Holger Struppek (a design director at Hot Studio and former senior interaction designer at Pentagram Design) shares on his Physical Interface (!) blog some design insights that went into Wells Fargo’s touchscreen ATM interface–a product freed from a major hardware-imposed…
In a month’s time Turin, Italy will host the XXIII edition of the World Congress of Architecture, promoted by the UIA (International Union of Architects). More than 4000 participants have registered already. There are over 70 sessions with more than…
A new report, Perceived economic benefits of telecom access at the Bottom of the Pyramid in emerging Asia, takes a new look at the effect of mobile phones on the lives of people at the so-called ‘bottom of the pyramid.’…
Vodafone receiver magazine’s new issue is about “Emerging Markets“. But it’s a shortened issue: Vodafone thought that launching a whole new issue, with all articles of all authors at once, might be too much to swallow. Therefore they decided to…
Nokia press release: LAUSANNE, Switzerland – Today marks the launch of the new long-term research partnership between Nokia Research Center and the Swiss Federal Institutes of Technology, with the Pervasive Communications Laboratory doors officially opening in Lausanne. The focus of…
Gartner’s top 10 disruptive technologies 2008-2012: (for what it is worth – the emphasis is mine) Multicore and hybrid processors Virtualisation and fabric computing Social networks and social software – because business IT applications will start to mirror the features…
A Design Council case study illustrates how a people-centred redesign of the T-Mobile phone bill has resulted in customers being substantially less likely to phone customer services for help understanding their bill. Although the user research was limited, it was…
95% of consumer electronics products returned to retailers are working “properly”, according to Accenture. ? ? ? ? ? “Only 5 percent of consumer electronics products returned to retailers are malfunctioning — yet many people who return working products think…
The Spring issue of Ambidextrous, the design journal of the Stanford d.school, contains a fairly long interview with Joy Mountford>. Joy has been designing and managing interface design efforts for over 20 years. Most recently she was vice president in…
Last year, Associated Press commissioned Baltimore-based Context-Based Research Group to conduct an ethnographic research study focusing on the news consumption habits of young digital consumers in six cities around the world. The drive for this research came from the recognition…