Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Megan Garber of the Nieman Journalism Lab recently visited the New York Times R&D Lab and updates us on the latest interface developments there. The New York Times imagines the kitchen table of the future August 30, 2011 The Times…
Forget the dysfunctional approach of the national curriculum, we need to open young minds to the creative possibilities of computing, writes John Naughton in today’s The Observer. “Instead of laying the dead hand of key stages 1-4 on our children,…
A strong experience strategy, derived from qualitative user research and experience workshops, can bring a collected vision to your organization and not only identify the true value of your products but help you transform the way your company does business,…
Historian Elin Whitney-Smith looks at previous periods of disruption to understand what companies (and people) are going through today. “According to Elin Whitney-Smith, executives facing technological and economic change have a major decision to make: Will they handle disruption like…
This month’s e-Periscope review has a brief interview with Experientia partner Mark Vanderbeeken, talking about Experientia’s strategy on sustainable living in Helsinki and how its work on the Low2No project won the Italian National Prize for Service Innovation. e-Periscope is…
Applying Anthropology in the Global Village Christina Wasson (Editor); Mary Odell Butler (Editor); Jacqueline Copeland-Carson (Editor) 288 pp. – Nov, 2011 Left Coast Press Hardback (978-1-61132-085-5) Paperback (978-1-61132-086-2) [Amazon link] Synopsis The realities of the globalized world have revolutionized traditional…
A two-year, five-campus ethnographic study on how students view and use their campus libraries showed that students rarely ask librarians for help, even when they need it. The idea of a librarian as an academic expert who is available to…
In a series of blog posts Rebecca S. Kuchar of Sylver Consulting illustrates the challenges and rewards of orchestrating global and multi-cultural research. A first focus is on France and Rebecca talks with Caroline Baker, founder and managing director of…
In the ever-changing and expanding world of the web, reaching the end user effectively is paramount in the minds of businesses, writes Stephanie Hamilton on Onextrapixel (OXP), a weblog dedicated to delivering useful, comprehensive and innovative information for designers and…
The latest issue of the peer-reviewed research journal, International Journal of Design, is devoted to service design. It is edited by Birgit Mager of the Köln International School of Design, Cologne, Germany, and Tung-Jung (David) Sung of the Department of…
The mobile phone is now a ubiquitous item even among the world’s poorest, and in fact over 70% of the mobile phones on the planet are in developing countries. With this in mind, a new Mobile Learning Toolkit has been…
In a six part article series Gerd Waloszek of SAP User Experience [who is very inspired by Nathan Shedroff’s latest book ‘Design is the Problem’] approaches the topic of the sustainable behavior of a workforce from a designer’s point of…
The commonly held belief that the internet is turning an entire generation into solitary web-junkies is a myth, according to new research. In a paper to be presented to a gathering of Nobel prize winners later this month, three influential…
Digital technology allows us to tell tales in innovative new ways. As the tools available to publishers grow more sophisticated, it’s up to us, writes Aleks Krotoski in The Guardian, to experiment and see what sticks. “The Edinburgh international book…
Four interesting articles in Research Magazine, a UK industry magazine. This month we… browsed a virtual supermarket Robert Bain explores a simulated supermarket used to research products and store designs. Behind the sofa Simon Lidington thinks researchers have forgotten the…
Kevin Miller, global head of insight at in-flight magazine publisher Ink discusses how the environment impacts airline travellers psychologically and in turn affects their choice of media. “The airline passenger journey, from home to boarding the plane and beyond, is…
Architects and construction companies can learn a lot still from the techniques of ethnographers and UX designers. Here is an example from the Real Estate section of the Washington Post: “What do home buyers want? For more than two decades,…
The Spring 2011 Journal of Information Architecture, Issue 1, Vol. 3 is now available, with an editorial by IA Institute Board member, Dan Klyn describing this addition’s articles as a collection of “…no-fuss, panoramic views into IA’s way of seeing…
Danah Boyd thinks we need a more critical conversation about the importance of designing with social norms in mind. “Good UX designers know that they have the power to shape certain kinds of social practices by how they design systems.…
Tablet platforms break traditional paradigms of computer and mobile use, shows ethnographic and interview-based research conducted over the last year by UX research firm AnswerLab. “We have learned that although many people purchased iPads thinking they would be “big iPhones,