Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Stowe Boyd arguest that the metaphors of computing user experience are holding us back from new ways of structuring our interaction through computers. “the thing that is blocking us from moving forward, to a better user experience centered on social…
User experience is one of the most important success factors of a mobile application, according to Nokia. Therefore the company created a web section that describes the benefits of a good user experience, which also provides links and resources with…
Ethnographer Tricia Wang wrote an excellent and long comment on why Google is having troubles in China: While unfortunate that Google.CN may be shutting down, my ethnographic work in China revealed five things that aren’t being told in the current…
Nick Marsh of EMC Conchango reflects on the conundrum of ‘front book’ vs ‘back book’ pricing, and the implications for service design. “This is a great example for illustrating the differences between designing for service-centric organisations as compared to designing…
One of the projects funded by the Danish programme for user-driven innovation (English summary) is DESINOVA (see also this earlier post). DESINOVA’s purpose is to enhance innovation among service and trading companies using the methods of user-driven innovation and service…
Arup Australasia has published a three-part technical overview on its research blog of its ‘urban sensing via mobile phones’ project. The research project, in collaboration with the UTS Centre for Real-Time Information Networks, explores technical approaches to sensing the presence…
Western companies are struggling to bridge the growing gap created by the evolution of a cyberspace with Chinese characteristics. Kathrin Hille explains some of the cultural (and political) differences in today’s Financial Times. “[Chinese people] tend to roam the web…
Mobile health is emerging at the intersection of dynamic changes in mobility patterns, health care delivery, and new mobile technologies and networks. New technologies and the services they enable will be just one piece of a larger strategy for engaging…
The Danish Centre for Design Research (DCDR) is an umbrella organisation under the Danish Ministry of Culture for the design research that takes place at the Aarhus School of Architecture, The Danish Design School, Designskolen Kolding, and the Royal Danish…
Skype commissioned the Institute for the Future to research and start a conversation about the future of real-time video communication and what will it feel like to live and work in a world where real-time video is ubiquitous. The newly-released…
The average young American now spends practically every waking minute — except for the time in school — using a smart phone, computer, television or other electronic device, according to a new study from the Kaiser Family Foundation. Those ages…
In recognition of the importance that good design and user experience plays in creating successful products and services, Forum Nokia has renewed and extended it support available for those looking to improve the quality of their mobile applications. Central to…
Interesting Google Blog article on how user research dramatically improved driving directions on Google Maps India. The research was based on the fact that street names are not commonly known in India and the typical wayfinding strategy is to ask…
Pervasive Information Architecture – Designing information space in ubiquitous ecologies is a book being written by Andrea Resmini and Luca Rosati for Morgan Kaufmann-Elsevier which promotes a holistic approach to information architecture and user experience. “Information is going everywhere,…
The World Economic Forum today released its study on Scaling Opportunity: Information and Communications Technology for Social Inclusion, an analysis of how ICT is evolving to address the social and economic needs of the poor. The study notes that, as…
Ethnographer danah boyd, a Microsoft researcher, argues that Facebook’s Mark Zuckerberg is wrong saying that ‘the age of privacy is over’. “Privacy isn’t a technological binary that you turn off and on. Privacy is about having control of a situation.…
Whether it’s checking market prices of crops, transferring money or simply making a call, mobile phones are transforming Africa. But, asks The Guardian, could this new technology end up bypassing the poorest? The problem apparently lies in the taxes levied…
Good, the collaborative magazine, has published its “Slow Issue” with perspectives on a smarter, better and slower future: “At its simplest, slow stands for a focus on quality, authenticity, and longevity rather than a mindless adherence to the faster and…
The latest Intel Technology Journal (Volume 13, Issue 30 reports the research and development activities of the Intel Digital Health Group and its colleagues. One article, entitled “From people to prototypes and products: ethnographic liquidity and the Intel Global Aging…
Can design change behavior? Although at times it can seem difficult to change just one person’s behavior, Professor Banny Banerjee, director of the Stanford Design Program says it is possible for design to induce large numbers of people to change…