Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Microsoft Corp. is counting on Ms. Larson-Green, its head of Windows Experience, to deliver an operating system that delights the world’s PC users as much as its last effort, Vista, disappointed them. “She’s in charge of a wide swath of…
Nokia’s senior design specialists are touring India to discover how Indians use cellphones. Leslie D’Monte reports for New Delhi’s Business Standard. Jhanvi Madan (not her real name), who lives in Mumbai , has been talking on her cellphone. Unknown to…
Experientia collaborator Irene Cassarino went yesterday to the international “The social dimension of environmental sustainability†conference, organised at Turin’s Environment Park with the support of the City of Turin. The event, which focused on the importance of social aspects in…
The Singapore Design Festival, running November 20-30, now themed “Design 2050: Possibilities for Tomorrow,” , is also continuing its quest to improve people’s surroundings through good design for a better quality of life. As already written up on this blog…
Matt Webb of Berg was one of the speakers at UX Week 2009, a conference in San Francisco organised by Adapative Path. In his presentation “Design Is In Your Hands,” Matt talked about developing products and learning from mistakes, and…
To celebrate World Usability Day 2009, System Concepts has put together a video podcast exploring how different stakeholders can enhance the user experience of their designs by including sustainability as a key requirement. The interviewees include: – Professor Ben Shneiderman…
Institute for the Future just released its latest research report, Knowledge Tools of the Future, written by Alex Pang and Mike Love. The report takes an in-depth look at signals, drivers, and trends shaping how organizations will utilize knowledge management…
The third edition of Nokia’s The Way We Live Next conference took place yesterday and today in Espoo, Finland. Nokia’s blog, Nokia Conversations, reports on a few of the keynote presentations: Nokia’s vision of the future by Heikki Norta, Nokia’s…
Bonny Colville-Hyde of CX Partners has written a good introductory article on the value of ethnographic research. How can you ensure your service stands out from its competitors in the marketplace as the one people want to use? One way…
Consumer electronics companies must rethink the old technology-driven approach to innovation because industry convergence has made this model obsolete, claims a study by Accenture. In the converging world, “high-performance businesses in the CE industry have begun to embrace a consumer-engagement-driven…
Andrew Maier of UXBooth reflects on how to cultivate (or dissolve) a community, or in other words how to create a long-tail user experience. Websites are social creatures. Or rather, their users are. In turn, the websites you visit are…
Collaborative design methods play a key role in aligning team members towards a shared and strategic project vision. In this article Penny Hagen and Michelle Gilmore describe how user stories stimulate and facilitate discussion and decision making with clients in…
Hanging Out, Messing Around, and Geeking Out Kids Living and Learning with New Media (John D. and Catherine T. MacArthur Foundation Series on Digital Media and Learning) An examination of young people’s everyday new media practices—including video-game playing, text-messaging, digital…
Check out Experientia partner Jan-Christoph Zoels’s superb appearance on CNN’s Christiane Amanpour show yesterday… vividly describing how as an opposition member, he was among the first East Germans to cross into West Berlin for the first time when the Germans…
NESTA, the UK’s National Endowment for Science, Technology and the Arts, has published a 45-page discussion paper on how transforming healthcare to involve the public, i.e. the creation of people-powered public services, can save money and save lives. The National…
Nokia user researcher Jan Chipchase has posted an in-depth presentation and paper on designing mobile money services for emerging markets: “Hang around a telecoms industry conference long enough and you start to get big-number fatigue – as one stack of…
Narratives are a staple of every culture the world over. Yet, argues Ben Macintyre, writer at large for The Times (UK), they are disappearing in an online blizzard of tiny bytes of information. “The internet, while it communicates so much…
The November 2009 edition of Mobile Money Africa, “Africa’s leading online resource for mobile financial inclusion”, is entitled “Banking the unbanked Africans” and is entirely available for download. The December edition will focus on Mobile Money and Payment technologies for…
Wired UK asked Bill Moggridge and his IDEO team to tackle the urban rage problem that is rendering the UK cityscapes ever more aggressive. “Design thinking defines the practical way in which IDEO approaches its problems, but as a phrase…
The Pew Internet Personal Networks and Community survey finds that Americans are not as isolated as has been previously reported. People’s use of the mobile phone and the internet is associated with larger and more diverse discussion networks. And, when…