Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Reclaiming the Smart City: Personal Data, Trust and the New Commons Why and how city governments are taking a more responsible approach to the collection and use of personal data By Theo Bass, Emma Sutherland, and Tom Symons Monday, 23…
Datafication and data fiction: Narrating data and narrating with data Paul Dourish, Edgar Gòmez Cruz Big Data & Society Journal Sage Publications, July 4, 2018 Creative Commons Attribution, Non Commercial 4.0 License Data do not speak for themselves. Data…
We are witnessing the emergence of a new phenomenon in health care: self-organizing, online communities of patients, caregivers, clinicians, researchers, academics, and industry, all focused on a particular disease. Patient-led sites that offer support and information are the most well-known.…
We have unwittingly accepted the paradigm that technology comes first, with people relegated to doing the actions that the machines cannot do, writes Don Norman. This requires people to act like machines, ever ready to take over when things go…
In an ideal world, when we are faced with a new health problem, a clinician is available to sit down and address all our questions and anxieties about the condition and its treatment. This ideal is rarely met in the…
“If we want to overcome the systemic issues behind today’s problems, then we need to change the thinking that led to them to begin with, writes Dr. Leyla Acaroglu, award winning designer, UNEP Champion of the Earth, social scientist and…
New York based writer Carrie Neill interviews tech ethnographer Tricia Wang on why the digital age means everyone (even non-researchers) should understand “thick data”. Any modern person who calls themselves an ethnographer or a qualitative researcher needs to be both…
Lou Downe, Director of Design and Service Standards for the UK Government based at GDS, is concerned that we don’t have discernible professional standards for service design. Instead of talking “about what we’re trying to achieve when we design a…
The UK Government’s Data Ethics Framework guides the design of appropriate data use in government and the wider public sector. This guidance is aimed at anyone working directly or indirectly with data in the public sector, including data practitioners (statisticians,…
UX and Service Design for Connected Products by Claire Rowland Digital Catapult, 2018, 36 pages (via IoT.uk) There are a huge variety of applications in IoT spanning connected products and hardware enabled services. Consumer products such as home lighting and…
Hai una startup? Hai mai pensato ai benefici che potrebbe trarre dal Design Thinking? Questa è l’opportunità per scoprirlo! DesAlps Workshop #2: Il Design Thinking per la tua startup! Giovedi 28 giugno 2018 – dalle 9:30 alle 17:00 @ I3P…
Radical Help – How we can remake the relationships between us and revolutionise the welfare state By Hilary Cottam Virago Publishing June 2018, 320 pages > Book talk at the RSA How should we live: how should we care for…
Massive Codesign. A Proposal for a Collaborative Design Framework By Anna Meroni, Daniela Selloni and Martina Rossi Released with the Creative Commons License Attribution-NoDerivatives 3.0 Italia (CC BY-ND 3.0 IT) in the peer reviewed Design International series by Franco Agneli…
At the Ritual Design Lab in Silicon Valley, a small team of “interaction designers” is working to generate new rituals for modern life, with an eye to user experience. Created by Kursat Ozenc and Margaret Hagan, the lab crafts rituals…
Putting people at the centre when designing and delivering buildings of the future is crucial to unlocking the potential of new technologies, according to the third installment of Buildings of the Future paper (pdf) released by Aurecon, an Australasian engineering…
Automating Inequality: How High-Tech Tools Profile, Police, and Punish the Poor By Virginia Eubanks St. Martin’s Press, January 2018 272 pages The State of Indiana denies one million applications for healthcare, foodstamps and cash benefits in three years – because…
Experientia è lieta di invitare le piccole e medie imprese del territorio piemontese al: DesAlps Workshop #1: Il Design Thinking per le PMI Venerdì 18 maggio 2018 – dalle 9.00 alle 17.30 @ Rinascimenti Sociali | via Maria Vittoria 38,…
Ethnographic Thinking: From Method to Mindset by Jay Hasbrouck Routledge Press, December 2017 140 pages This book argues that ethnographic thinking – the thought processes and patterns ethnographers develop through their practice – offers companies and organizations the cultural insights…
I Feel You: The Surprising Power of Extreme Empathy By Cris Beam Houghton Mifflin Harcourt, March 2018 272 pages Empathy has become a gaping fault line in American culture. Pioneering programs aim to infuse our legal and educational systems with…
On Weaponised Design is an excellent, very well-informed essay by Cade, published in February 2018 on the Our Data Our Selves site of the Tactical Technology Collective, a Berlin-based non profit dedicated to privacy, digital security and info-activism. The lived…