Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Richard Heinberg, author of The End of Growth, gave the keynote address at the ‘Seoul Youth Hub Conference 2013, Reshaping the Way We Live’, held in Seoul, Korea from 6 to 8 November 2013. The conference was co-hosted with 8…
The more our data is used to determine our needs and desires, the less chance there is for serendipity, writes Bronwen Clune. Are we willing to make this concession in the name of progress? “Tracking, data mining and collaborative filtering…
Mapping Design Research Edited by Simon Grand and Wolfgang Jonas Birkhauser 2012, 256 pages [Amazon link] [Sample chapter] An authoritative and scientifically based collection of 18 international texts since 1960 that mirrors and analyses the principal developmental phases of design…
Designing with Data The Royal Institute of British Architects (RIBA) and ARUP have released Designing with Data: Shaping Our Future Cities, a new report that explores the massive potential role that data could have in the planning and design of…
Connect: Design for an Empathic Society by Sabine Wildevuur, Dick van Dijk, Thomas Hammer-Jakobson, Mie Bjerre, Anne Äyväri and Jesper Lund BIS Publishers, 2014 216 pages [Amazon link] Abstract The prospects are clear: we will probably live longer. The number…
In this age of ubiquitous computing, what exactly are we doing to our bodies, asks Avinash Rajagopal in a highly recommended piece in Metropolis Magazine: “Today, our ï¬ngers are furiously swiping and typing, our shoulders are hunched, our spines are…
All technology is assistive technology, argues Sara Hendren in a long and very insightful article. “Honestly – what technology are you using that’s not assistive? Your smartphone? Your eyeglasses? Headphones? And those three examples alone are assisting you in multiple…
In today’s crowded and competitive energy markets, many product manufacturers fall short in their marketing, writes Andy Beck, Executive Vice President of Makovsky’s energy and sustainability practice. “They’re forgetting a vital principle: that we motivate behavior by understanding and addressing…
With 96 percent of the world connected, organizations are using mobile phones to deliver, via texts, water, energy, financial services, health care, even education. “The number of such initiatives seems likely to increase. “The development community is eager to learn…
The more confusing the bill, the more likely it is to be disputed, the less likely it is to be paid. So, from not only an image perspective, but a practical, financial one as well, Illinois-based electric company ComEd realized…
The mobile-born generation will drive a radical rethinking of office productivity, writes Paul Holland, a general partner at Foundation Capital, “Fast-forward a few years and we’ll see a new workplace with workstations akin to air traffic control centers powered by…
Devices once only in the hands of doctors, such as heart or blood pressure monitors, are now in the pockets of consumers, putting them in charge of their health and making medical care more accessible. Consumers are also increasingly armed…
Journalism and anthropology both purport to observe and analyse human behaviour and experience, albeit in different ways and over extremely divergent timescales. And they both serve up their findings to the wider world in order to give it greater understanding…
Experientia team in final four, with community-minded concept The fundamental idea of the entry, the ENGAGE community noticeboard concept, is worth special mention. Transparent information is used to encourage people to adapt to more eco-efficient ways of living and working.…
“Dashboards of the past are littered with physical buttons that can never change, forever ingrained into them. The [Tesla] Model S, by contrast, has a fully upgradeable dash that’s software driven. We started with a blank slate—17†of glass, which…
The user-centred approach is moving into finance, as banks increasingly connect to their customers’ needs and wants. As part of this trend, global banking and financial services company UniCredit Bank collaborated with user experience consultancy, Experientia, to create a user-friendly, people-centred…
Le banche stanno cercando sempre più di entrare in sintonia con le esigenze ed i desideri dei propri clienti, innovando i propri prodotti e servizi secondo una approccio centrato sull’utente. Per dare concretezza a questo principio, UniCredit ha deciso di…
In the article “Interaction Design, After Ivrea” Stefano Mirti reflects on the history of the renowned Interaction Design Institute Ivrea and what was born out of it after the school closed. The article, which is published in the November issue…
Michael Ohler, Phil Samuel and Mark McMurray of BMGI argue in Industry Week that focusing on human behavior and personal experiences can help you discover unmet customer needs and gain a deeper understanding of your customer. “Ethnography does not start…
Changing Behaviours: On the Rise of the Psychological State by Rhys Jones, Jessica Pykett and Mark Whitehead Edward Elgar Publishers 2013, 240 pages [Amazon link] Abstract Changing Behaviours charts the emergence of the behaviour change agenda in UK based public…