Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
In a previous post I wrote how it would be a good idea for the publishers of Interactions Magazine to make the magazine content available online. It just happened. Here is the announcement by Scott Delman, ACM Group Publisher: ACM…
Trendwatching.com’s latest report is devoted to the “expectation economy”: “The expectation economy is an economy inhabited by experienced, well-informed consumers from Canada to South Korea who have a long list of high expectations that they apply to each and every…
This morning I received a print copy of Interactions Magazine with the mail. Wow. It looks, feels, and reads exactly like a magazine for our profession should be. Why did no one think of this before? It contains a lot…
Scott Weisbrod, director of insight & planning at Critical Mass, published a write-up on the four experience design trends he sees in online financial services: 1. Banks get serious about customer experience 2. Mobile banking still isn’t ready for prime…
Business Week reports on how the 21st century design environment trades individual stars for teamwork uniting designers, engineers, anthropologists, and others. “Just as forward-thinking engineering firms have worked to team up with design partners to offer a holistic output to…
The Museum 2.0 blog explores the ways that the philosophies of Web 2.0 can be applied in museums to make them more engaging, community-based, vital elements of society. Just like Web 2.0 which is “a definition of web-based applications with…
Last week I visited Eataly again, a fantastic “experiential” supermarket, right here in Torino. Associated with the Slow Food movement, you can dwell in it for hours and feel constantly stimulated, intellectually, sensually and visually. But I had never written…
A few weeks ago, I announced the new direction taken by Interactions Magazine under its new editors-in-chief Richard Anderson and Jon Kolko, and now the first issue is out. The content looks very exciting indeed and the editors-in-chief have done…
Experientia just resolved its email breakdown with its provider and we are now back to normal. Please resend any messages sent between 28 December 2007 and 3 January 2008. We apologise for the inconvenience.
A few weeks ago, I published a summary of a talk given by Donghoon Chang, vice president of Samsung’s Mobile User Experience Design Group, at the recent Mobile HCI conference in Singapore. The summary was originally published in Italian on…
User-Centered Design Stories: Real-World UCD Case Studies by Carol Righi and Janice James (Perficient, Inc.) Paperback: 560 pages Publisher: Morgan Kaufmann (Elsevier) Date: April 19, 2007 Intended for both the student and the practitioner, this is the first user-centered design…
‘Experience Design in City Tourism‘ is a study by the Nordic Innovation Centre to gain more insight into what and how visitors want to see and experience during their stay and what the tourist industry can do in the long…
From an International Herald Tribune article: Nokia used to be just a cellphone maker. Google used to be just an Internet company. Now Nokia wants to be an Internet company and Google, according to rampant speculation among bloggers and technology…
Jonathan Follett argues on UXmatters that playfulness is an often overlooked, under-appreciated, and rarely measured component of user experience, while the digital space is so conducive to play—exploration, imagination, and learning. “Playfulness, like usability, refers to a quality of user…
Prof. Luca Chittaro, who writes for the Italian innovation supplement Nova, recently participated at the Mobile HCI conference in Singapore and was taken by the user experience design talk of Donghoon Chang, vice president of the Mobile User Experience Design…
The weekly Nova supplement of Italy’s business newspaper Il Sole 24 Ore is by far the most valuable innovation, science and technology forum in this country: serious and thorough, fresh and engaging, up-to-date and challenging. Some of its writers like…
Interactions Magazine seems to be heading into an exciting direction under its new editors-in-chief Richard Anderson and Jon Kolko. The new byline (“experience – people – technology”) is already a mission statement in itself, especially since the magazine is published…
Steven Bell writes about the implications of the user experience approach in library design. One characteristic of delivering good user experiences is that it typically results in return business. Whatever that experience is, it is something the user wants to…
Experientia partner Jan-Christoph Zoels was profiled last week in “The Marker“, Israel’s number one business and technology newspaper and part of the Haaretz media group. Below is the English translation by Saar Shai. CATS, KIDS AND EXPERIENCE DESIGN by Ora…
When it comes to categories of products sold, apparel & accessories is the biggest kid on the Internet retailing block. E-retailers in this category account for 80 of the top 500 retail web sites, according to the Internet Retailer Top…