Category Design

Business, HCD / UXD, Innovation

MVP vs. “Minimal Desirable Product”

The MVP is a double-edged sword in that it focuses your engineering and product management priorities, but might steamroll user priorities. An MVP that misses 'desirable' will risk the unintended consequence of poor user adoption.

Experientia
30 May 2020

Book, Design (general)

[Book] We Are Not Users

A call to reclaim and rethink the field of designing as a liberal art where diverse voices come together to shape the material world.

Experientia
2 May 2020

Business, Experientia, HCD / UXD, Innovation, Service design

Human-centered innovation in a Covid-19 world

The Covid-19 pandemic is rapidly transforming our present and our future. What are researchers and designers learning that can help companies evolve their products and services to make them more robust within this fast changing context and market?

Experientia
22 Apr 2020

Ethnography, Experientia, HCD / UXD, UserResearch

How to gain impactful insights with remote user research?

Experientia's Stefano Galeazzi and Daria Cantù explore how to conduct impactful applied qualitative research remotely, when we may not be able to conduct in-person interviews - as is the case now during the Covid-19 pandemic.

Experientia
22 Apr 2020

Conference, Interaction design

Videos of Interaction20

The videos of the Interaction20 conference that took place in Milan early February are starting to become available. 20 are already online, including 7 of the 9 keynotes.

Experientia
10 Apr 2020

Art, Cities & Infrastructure, Culture, Foresight, Health, Scenarios, Service design, Socio-cultural change

Imagining the world after coronavirus, part 4

Fourth (and particularly rich) edition of features and articles on what may lie ahead.

Experientia
10 Apr 2020

HCD / UXD, UserResearch

Can UX be done online? Yes AND No

Frank Spillers of Experience Dynamics reviews key UX activities and deliverables to assess online strategies for maintaining your UX process quality when online is your only option.

Experientia
8 Apr 2020

Experience design, Service design

Beyond empathy

In design thinking and related research, there is way too much talk about empathy. It's a fuzzy concept that subjectivizes, flattens and commoditizes the work to understand humans.

Experientia
20 Mar 2020

Business, Experience design

Why Customer Experience is now job no. 1 for CEOs

Job No. 1 for CEOs today is ensuring the company delivers a compelling customer experience, notes this opinion piece for [email protected] by Mark Leiter.

Experientia
10 Mar 2020

Behavioral sciences, Book, Experience design

[Book] The Power of Not Thinking

In this book, leading business anthropologist Simon Roberts breaks down the revolutionary idea of embodied knowledge: the information that is unconsciously picked up by our body for use in almost every area of our lives.

Experientia
2 Mar 2020

Design (general), Interaction design, Jan-Christoph Zoels

Video interviews on the history of design between the Dotcom Crash and the rise of machine intelligence

Transformations in design practice between the Dotcom Crash and the rise of machine intelligence

Experientia
1 Mar 2020

Cities & Infrastructure, Culture, Ethnography, Experientia, Italy, Participation, Service design, Socio-cultural change, Turin

The first of a thousand nights – ToNite project opening event

Presentation event on 14 February in Torino of the European project that aims to improve the liveability of the areas around the river Dora

Experientia
4 Feb 2020

Cities & Infrastructure, Culture, Ethnography, Experientia, Italy, Participation, Service design, Socio-cultural change, Turin

La prima di mille notti. Evento di inaugurazione progetto ToNite

Evento di presentazione del progetto europeo che intende migliorare la vivibilitÃ delle aree attorno al fiume Dora

Experientia
3 Feb 2020

Conference, Education, Experientia, Interaction design, Italy, Jan-Christoph Zoels

Experientia supports Interaction 20 conference in Milan

Next week the major Interaction 20 conference will take place at the Zaha Hadid-designed Milano Convention Center (MiCo). Experientia supports this huge conference on a multitude of levels.

Experientia
27 Jan 2020

Conference, Ethnography, Experientia, HCD / UXD, Interaction design, Italy

Experientia workshop at Interaction 20 conference in Milan

On Tuesday 4 February Experientia will run a half day workshop on netnography and digital ethnography for Interaction 20 participants.

Experientia
27 Jan 2020

Cities & Infrastructure, Italy, Public services, Service design

Design thinking in the future of cities: what approach to use for better services?

The design thinking approach offers many tools to design creative solutions to solve the most pressing problems affecting complex ecosystems such as cities. That's why it is important that policy makers are properly trained.

Experientia
26 Jan 2020

Experience design, HCD / UXD

A brief history of UX design and its evolution

When you think about user experience design it is a term that we instantly associate with apps and websites. And especially when considering a typical job description of a UX designer, it can trick you into thinking that it's a modern concept.

Experientia
26 Jan 2020

Experience design, HCD / UXD, Internet of Things

User experience as legitimacy trap

The central charge to HCI is to nurture and sustain human dignity and flourishing. Why are HCI researchers and practitioners now on the wrong side of many of the problematic developments in the contemporary technology landscape?

Experientia
14 Nov 2019

HCD / UXD

User-Centred Design and Humanitarian Adaptiveness

This case study seeks to explore the utility, applicability and effectiveness of UCD in supporting humanitarian adaptiveness, and to understand whether UCD can enable humanitarian actors to be more adaptive in their responses.

Experientia
7 Nov 2019

Data, Europe, HCD / UXD, Public services, Research

[Report] Shaping Choices in the Digital World

This report addresses the entire digital ecosystem by giving some operational recommendations to strengthen the control and choice to which users are entitled.

Experientia
5 Nov 2019

Cookie	Duration	Description
cookielawinfo-checkbox-analytics	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional	11 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy	11 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.