Insights curated by Experientia, the international UX consultancy
Insights curated by Experientia, the international UX consultancy
Massive Codesign. A Proposal for a Collaborative Design Framework By Anna Meroni, Daniela Selloni and Martina Rossi Released with the Creative Commons License Attribution-NoDerivatives 3.0 Italia (CC BY-ND 3.0 IT) in the peer reviewed Design International series by Franco Agneli…
At the Ritual Design Lab in Silicon Valley, a small team of “interaction designers” is working to generate new rituals for modern life, with an eye to user experience. Created by Kursat Ozenc and Margaret Hagan, the lab crafts rituals…
Putting people at the centre when designing and delivering buildings of the future is crucial to unlocking the potential of new technologies, according to the third installment of Buildings of the Future paper (pdf) released by Aurecon, an Australasian engineering…
Experientia è lieta di invitare le piccole e medie imprese del territorio piemontese al: DesAlps Workshop #1: Il Design Thinking per le PMI Venerdì 18 maggio 2018 – dalle 9.00 alle 17.30 @ Rinascimenti Sociali | via Maria Vittoria 38,…
I Feel You: The Surprising Power of Extreme Empathy By Cris Beam Houghton Mifflin Harcourt, March 2018 272 pages Empathy has become a gaping fault line in American culture. Pioneering programs aim to infuse our legal and educational systems with…
On Weaponised Design is an excellent, very well-informed essay by Cade, published in February 2018 on the Our Data Our Selves site of the Tactical Technology Collective, a Berlin-based non profit dedicated to privacy, digital security and info-activism. The lived…
(Scroll down for English) Come può il design generare impatto? In continuità con il summit International Days of Deans and Experts: Impact Through Design (Barcellona, aprile 2018) Torino ospita il primo evento dedicato alla prospettiva italiana sull’impatto generato attraverso il…
Jim Hunter, chief scientist and technology evangelist at Greenwave Systems, predicts in TechCrunch that the next big game-changer in technology interface is ambient contextuality. “Ambient contextuality hinges on the idea that there is information hidden all around us that helps…
An Introduction to Service Design: Designing the Invisible By Lara Penin Bloomsbury Visual Arts, May 2018 344 pages A comprehensive introduction to designing services according to the needs of the customer or participants, this book addresses a new and emerging…
The healthcare industry has long relied on traditional, linear models of innovation – basic and applied research followed by development and commercialization. While this “lab-bench to bedside” approach has improved healthcare globally, it can take years, even decades, for an…
Technology is radically changing the world of healthcare and acts at different levels in support of different stakeholders. There are several digital tools on the market (e.g. wearables, virtual reality, robotics, etc.), many of which work in integration with each…
The Society for Cultural Anthropology (SCA) published some months ago a three-part podcast series on the intersection of ethnography and design. The series, produced by Tariq Rahman and Katherine Sacco, was based on the conference Ethnography and Design: Mutual Provocations,…
Many public services, from welfare to healthcare, are mainly intended for the elderly. One of the challenges of designing digital services is to create simple and effective public services for older users. Designers Italia, the Italian community of public service…
This Is Service Design Doing: Applying Service Design Thinking in the Real World by Marc Stickdorn, Markus Edgar Hormess, Adam Lawrence, and Jakob Schneider O’Reilly Media; 1 edition January 12, 2018, 568 pages > Video presentation How can you establish…
As was the case with the mobile revolution, and the web before that, machine learning will cause us to rethink, restructure, and reconsider what’s possible in virtually every experience we build, writes Josh Lovejoy, UX Designer at Google. The Google…
The Human Workplace: People-Centred Organizational Development By Andy Swann Kogan Page Publishing October 2017, 232 pages Companies spend time and effort developing their employees – their most important asset – but they often forget to consider the company structure, culture,…
Traditionally the notion of “business” is perceived incongruent with the values of think tanks, writes Melanie Rayment. Those in academia, the third sector, and government policy makers often distinguish themselves in their pursuit of knowledge and positive social change from…
The theme of this year’s Service Design Global Conference (November 2-3, Madrid) was Service Design at Scale. Through continued practice, widespread capability building, and successful implementation of service strategy and execution, the face of organisations is changing to deliver great…
Marc Fonteijn, co-founder of the Dutch service design studio 31Volts, has been creating quite an impressive roster of video interviews with some of the leading service design players on his Youtube Service Design Show. The goal of the show is…
It’s tempting to think of the mind as a layer that sits on top of more primitive cognitive structures. But Ben Medlock, co-founder of SwiftKey, argues that the layered model of cognition is wrong. The point is that long before…