Category Design

Experiential Futures: A brief outline

Stuart Candy (@futuryst), an award-winning foresight practitioner, Director of CMU Situation Lab and Associate Professor at Carnegie Mellon School of Design, recently wrote a short intro to Experiential Futures (XF) for designers interested in transition-oriented practice. He adds: “XF is…

15 principles of good service design

Lou Downe, Director of Design and Service Standards for the UK Government based at GDS, is concerned that we don’t have discernible professional standards for service design. Instead of talking “about what we’re trying to achieve when we design a…