Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Architects and construction companies can learn a lot still from the techniques of ethnographers and UX designers. Here is an example from the Real Estate section of the Washington Post: “What do home buyers want? For more than two decades,…
Danah Boyd thinks we need a more critical conversation about the importance of designing with social norms in mind. “Good UX designers know that they have the power to shape certain kinds of social practices by how they design systems.…
Tablet platforms break traditional paradigms of computer and mobile use, shows ethnographic and interview-based research conducted over the last year by UX research firm AnswerLab. “We have learned that although many people purchased iPads thinking they would be “big iPhones, 
Sarah Brooks of Shareable has just published the second part of her interview with the Italian design strategist Ezio Manzini, who is one of the world’s leading experts on sustainable design, author of numerous design books, professor of Industrial Design…
Design for Services Series: Design for Social Responsibility Authors: Anna Meroni and Daniela Sangiorgi Gower Publishing, August 2011, 298 pages In Design for Services, Anna Meroni and Daniela Sangiorgi articulate what Design is doing and can do for services, and…
Successful PC and mobile experiences are built on fundamentally different conceptual models and leverage different psychological functions of the user, argues Rachel Hinman. Understanding these differences will help you create better experiences for both contexts. She delves into the matter…
The New York Times reviews Paola Antonelli’s “Talk to Me” show at the Museum of Modern Art. “At its best “Talk to Me†makes you aware of how our relationship to design has become more emotional and intuitive. Ms. Antonelli…
Or, why did Google PowerMeter fail? In his latest post, James Landay questions whether over-analysis of data gets in the way of designing a product that truly understands the needs of its users. He provides several examples of when the…
Ezio Manzini is an Italian design strategist, one of the world’s leading experts on sustainable design, author of numerous design books, professor of Industrial Design at Milan Polytechnic, and founder of the DESIS (Design for Social Innovation towards Sustainability) network…
Learning is a complex process with distinct stages, each with corresponding tasks and emotions. Understanding how users learn can help us design experiences that support the user throughout the entire process. “Most websites invest the majority of their effort into…
Jakob Nielsen has published a new report with 19 new case studies of enterprise portals. It finds slow growth in new features. The focus is instead on robust integration and formalizing governance. “The headline for our last intranet portal…
Online security for regular people like you and me is a disaster. It’s a killer app waiting to be designed. When you have a smartphone with some apps and a computer, you easily have to manage 30 to 50 sites…
John Thackara has been a juror on a series of sustainability and design competitions recently. And he has become a bit frustrated. Most of them, he says, miss their tremendous potential of stimulating fresh thinking, posing new questions, exploring new…
Rob Tannen argues that user interface design is the most original and influential design coming out of the United States today. “It is the emphasis on user-centered design that has made American interface design so successful and difficult to replicate…
(English translation of article published yesterday in La Stampa newspaper – author Andrea Rossi): Michigan delegation between the cabbages and the red peppers Who would have thought that the regeneration of a city can start from a market stand that…
The main conclusion of the Behaviour Change report, published today by the UK House of Lords Science and Technology Sub-Committee, is that ‘nudging’ on its own is unlikely to be successful in changing the population’s behaviour. The report – the…
Interestingly, the badly designed user interface of the in-car telematics system was the primary gripe among Ford and Lincoln owners and lessees in the latest J.D. Power survey. “After steady year-on-year improvement, Ford has plunged from fifth position in 2010…
Allison Arieff talks in her New York Times Opinionator blog about the design of work. Paraphrasing Nathan Shedroff, she states that furniture is not the problem. Instead, she says, “design itself is the problem because it is being used to…
Dan Lockton is publishing extracts from his Brunel University Ph.D thesis ‘Design with Intent: A design pattern toolkit for environmental & social behaviour change’ as blog posts over the next few weeks. The first post deals with the importance of…
On June 23, CHI Netherlands organised Chi Sparks, its bi-annual conference, and the keynote videos are now available. The theme of this year’s Chi Sparks conference was ‘HCI research, innovation and implementation’, and more in particular the very important contributions…