Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
James Gilmore and Joe Pine, authors of the 1999 bestseller “The Experience Economy“, have now published a new book “Authenticity: What Consumers Really Want”. Abstract Contrived. Disingenuous. Phony. Inauthentic. Do your customers use any of these words to describe what…
The latest issue of Pictures of the Future, the half-yearly research and innovation magazine of Siemens, the German engineering conglomerate, looks at the future, with Epcot style utopian thinking and illustrations straight from the Jetsons (check page 40). Two topics…
A long article on the Telco 2.0 blog entitled “Nokia’s dilemma: operator friend or foe?” has some interesting passages on presence and mobile devices in it. Here is an excerpt: “At Nokia’s own internal thought leadership conference in Helsinki nearly…
Bruno Giussani reports on the press conference announcing the LIFT08 conference programme (backgrounder): The conference LIFT08 will take place for the third time in Geneva, Switzerland, on 6-8 February 2008. The main structure of the programme has been presented tonight…
Business Week reports on how, with the success of the iPhone, mobile-phone players want to improve menus and other navigation tools on their handsets. “Of all the ways Apple’s iPhone is disrupting the mobile-phone industry, one of the most tangible…
Phil Keys writes in Tech On how Japanese companies drew the attention of participants to their research at “Ethnographic Praxis in Industry Conference (EPIC2007),” an event concerning ethnographic research at companies. There were programs related to researches conducted by Fujitsu…
Amazon is in the process of rolling out a redesigned site with a completely new primary navigation. As it is being tested, only some users get to see the new navigation and UI right now. However, Amazon have a “remodel”…
Just when you thought that science parks were based on a paradigm, a new mixed science, technology and business driven initiative – the Creative Conversion Factory in Eindhoven, Netherlands – will launch on 12 November. Note the current focus areas…
Visitors to the Dutch Design Week will be able to see two projects from Philips Design’s ongoing ‘Design Probes‘ programme. These projects – SKIN; Tattoo and Off the Grid; Sustainable Habitat 2020 – take a provocative and stimulating look at…
Business Week reports on a network of regional programmes, headed up by the UK Design Council that help harness the creative energy of small businesses as an engine for national growth. How can small and medium-sized businesses grow more competitive?…
The American Medical Device & Diagnostic Industry magazine has published a long story on why device companies are increasingly incorporating human factors into their product development processes. “Only a few years ago, human factors was a discipline virtually ignored in…
The Economist has published a good, and critical, overview article on open innovation – the notion of looking for bright ideas outside of an organisation – that also features Professor Eric von Hippel, head of the Innovation and Entrepreneurship Group…
A few weeks ago Experientia partner Mark Vanderbeeken interviewed Jonathan Kestenbaum, the CEO of NESTA, the UK Endowment for Science, Technology and the Arts. The interview, which is now published on the website of Torino 2008 World Design Capital in…
Susan Kish, vice president of the network and community practice at XING, has posted a long essay on how enterprises should look at Second Life and, more generally, at virtual worlds. “Is the topic still too early or too distracting…
House of Fraser, the UK designer clothing retailer, has recently launched their first e-commerce site. Paul Rouke has posted a long user experience review “looking at how persuasion architecture has been adopted, key browsing functionality provided and the overall shopping…
The San Francisco Chronicle has a story about how virtual worlds are becoming more and more popular, and provides an extensive update on how the playing field is changing. The online universe is brimming with dozens of virtual worlds vying…
Together, the Danish Design Centre and the production company TWO+ have made the film “Innovation via Design – The Danish way to compete in the world market”. The film will be used in the branding efforts for Danish design in…
Today is the closing day of EPIC 2007, the third international Ethnographic Praxis in Industry Conference, in Keystone, Colorado, USA. EPIC is the premier international forum bringing together artists, computer scientists, designers, social scientists, marketers, academics and advertisers to discuss…
Business Week published a special report on design schools which contain a few stories that are quite relevant to what is being dealt with in this blog: The cross-discipline design imperative In a new, multi-skill approach, traditional design tactics are…
When designers and politicians put their heads together, are we seeing the dawn of a brave new world or just the re-birth of big brother? Kevin McCullagh investigates in an article, published in the October issue of Blueprint magazine. “The…