Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
The MIT Mobile Experience Lab is a new established research lab within the MIT Design Laboratory. Through its research it aims to radically reinvent and design the connections between people, ideas, physical places and information technologies in order to improve…
Condé Nast Italy launched today Style.it, a fashion, lifestyle and entertainment portal for the young Italian woman. The new portal upgrades the existing and very popular Vogue/Vanity and Glamour websites. During the concept development and design of the portal, Experientia…
Genevieve Bell is a highly respected anthropologist and director of user experience at Intel. In this interview with Australian usability consultant Gerry Gaffney, she talks about what it means to build technology with the home in mind, about cultural influences…
“Companies that systematically monitor customer experience can take important steps to improve it—and their bottom line,” argue Christopher Meyer and Andre Schwager in the February 2007 issue of the Harvard Business Review. “Because a great many customer experiences aren’t the…
The Harvard Business Review has published its annual list of Breakthrough Ideas for 2007, written out in “twenty essays that will satisfy our demanding readers’ appetite for provocative and important new ideas”. Eric von Hippel wrote the entry entitled “An…