Book: Mobile Communication in Everyday Life
New search tool uses human guides [MIT Technology Review]
Interview with Genevieve Bell, director of user experience at Intel
Genevieve Bell is a highly respected anthropologist and director of user experience at Intel. In this interview with Australian usability consultant Gerry Gaffney, she talks about what it means to build technology with the home in mind, about cultural influences in the use of technology,…
Vista “wrestles control of the ‘user experience’ from the user”
France Telecom research on use of mobile multimedia services in cities
In Turin, design becomes supreme [La Repubblica]
Web 2.0 is a mass phenomenon, concludes UK survey
Experientia partner Jan-Christoph Zoels on interaction design
Technology transforming relationship between the elected and the electorate of Europe [eGov monitor]
Europe has celebrated 50 years of peace and political progression, but the next 50 will see massive changes in the relationship between the electorate and politicians thanks to technology. That was the message from the Microsoft Government Leader’s Forum 2007 at the Scottish Parliament. The…
Study on use of tagging released
The TRIL Centre: ethnographic research on ageing to develop healthcare technologies for the elderly
User research helped design a better Windows Vista
Healthcare 2.0?
Sentimental journey: on computers and emotions [CIO Magazine]
Two-thirds of Brits use just 4 functions on their phones [Cellular News]
Nickelodeon begins a web site focusing on interactive play [The New York Times]
Nokia usability analysis of secure pairing methods
Harvard Business Review on understanding the customer experience
“Companies that systematically monitor customer experience can take important steps to improve it—and their bottom line,” argue Christopher Meyer and Andre Schwager in the February 2007 issue of the Harvard Business Review. “Because a great many customer experiences aren’t the direct consequence of the brand’s…
Harvard Business Review features user-centered innovation as breakthrough idea for 2007
The Harvard Business Review has published its annual list of Breakthrough Ideas for 2007, written out in “twenty essays that will satisfy our demanding readers’ appetite for provocative and important new ideas”. Eric von Hippel wrote the entry entitled “An Emerging Hotbed of User-Centered Innovation“.…
Intentional Software: programming that captures the intentions of computer users [New York Times]
World Economic Forum on Web 2.0 and emerging social network models
Tadam: reinventing the puppet theatre experience
Philips integrates experience research in healthcare innovation
Book: Designing Emotions in Online Travel
The new book Designing Emotions in Online Travel by Soraia Cardoso of Sotopia Usability and René Vaartjes, provides new insights on how to arouse positive emotions at travel websites by using specific graphic elements, colours and online functions to ultimately increase online bookings. About the…
Another Microsoft user experience “evangelist”
The Enchanted Office: “Once Upon A User Interface”
Nokia study on how rural India benefits from mobile communications
Mobile communication is revolutionizing economic and social life in rural India, spawning a wave of local entrepreneurs and creating greater access to social services according to a new study by The Center for Knowledge Societies (CKS) commissioned by Nokia. Mobile communication is revolutionizing economic and…
Jeffrey Veen chats with Irene Au, director of user experience at Google
Business apps giant SAP gets Web 2.0 bug [CNET News]
Microsoft and user experience
Innovation and the prosperity of nations [Core77]
“At the recent Competitiveness Summit, the connections between business and innovation were made starkly clear,” writes Nico Macdonald in a Core77 article. In November 2005 the UK Treasury published the Cox Review of Creativity in Business, addressing “a question that is vital to the UK’s…
Catching the Bus: Studying People and Practices at Intel
User experience design resources [Dey Alexander Consulting]
Interview with Adam Greenfield on the user experience of ubiquitous computing
Régine Debatty (of we-make-money-not-art) and Nicolas Nova (co-organiser of the upcoming LIFT conference) have together interviewed Adam Greenfield in which he focuses on the user experience of ubiquitous computing. Greenfield is the principal of design consultancy Studies and Observations, and author of Everyware: The dawning…