Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Katrin Verclas of Mobile Active points out that the new Google/ MTN/ Grameen collaboration on mobile information services in Uganda is very expensive, and this is creating some problems: “This will, be definition, limit access of such services to the…
Interactive Screen 0.9: The Makers (10 to 15 August 2009) is the 14th installment of the Banff New Media Institute’s acclaimed new media summit, where media makers from Canada and the world gather to reflect on the current state of…
Samuel Greengard writes in the latest issue of Communications of the ACM on how some experts believe that computer technology might be affecting people’s ability to think deeply. “We’re exposed to [greater amounts of] poor yet charismatic thinking, the fads…
Arup’s Drivers of Change initiative is an on-going research programme exploring those issues most likely to have a major impact upon society, on Arup’s business and on that of their clients. Following the success of drivers of change 2006 publication,…
Navi Radjou writes on HarvardBusiness.org that he recently visited the Microsoft Research India lab in Bangalore, describes what he learned about their Technology for Emerging Markets (TEM) unit, and draws some interesting wider conclusions. “What impressed me most about TEM…
Service design, while often talked about in academia, is getting more and more attention from design companies and service providers, as the impact of experience design has been proven to increase customer satisfaction and brand perception, argues Jennifer Bove in…
Ethnography and the Corporate Encounter: Reflections on Research in and of Corporations Edited by Melissa Cefkin Berghahn Books, July 2009 262 pages Abstract Businesses and other organizations are increasingly hiring anthropologists and other ethnographically-oriented social scientists as employees, consultants, and…
A few days into the brouhaha about Nokia-Siemens Networks equipment being used for surveillance in Iran, Nokia user researcher Jan Chipchase reflects on the controversy, and delves into the subject of privacy.
The Independent is publishing a collection of essays to launch NESTA’s ‘Reboot Britain’ programme. Reboot Britain will explore the role new technologies and online networks can play in driving economic growth and radically changing public services. The programme will begin…
Charles Leadbeater explores what the advent of the web, collaborative practice and open source ways of working mean for the arts and art organisations in this excellent 20-page essay commissioned by Cornerhouse. “The 20 century avant garde was built on…
Malaysian newspaper The Star devotes plenty of space to user-centred design in three stories that feature the work of Genevieve Bell, Intel’s user experience director. “Marrying†anthropology and science “I still write and publish my work in academic journals. To…
In an article for Computerworld, Paul Lamb suggests that we are transitioning from online social media to an era of social mobile media or “SoMoâ€. “Social media is literally on the move. While useful for anonymous and asynchronous communications, computer-based…
In an article with a very stupid illustration, MobileCrunch reports on a short story that appeared in the German version of Technology Review, which states that Gesche Joost, head of the Design Research Lab of Deutsche Telekom Laboratories, says “making…
The first LIFT France conference took place last way in Marseilles. Being in Seoul, South Korea, myself, I missed it entirely, but luckily the videos are now becoming available. Welcome to Lift! Lift founder Laurent Haug and Lift France chair…
Four must-read pieces on UX Matters: The social buzz: designing user experiences for social media By Junaid Asad, UX and human factors professional With the rise of social technologies, one-way design is no longer enough. The collective intellect of users,…
Anne Galloway was one of the excellent presenters at the recent LIFT conference in Geneva. So it is with much pleasure to notice that she has written the latest contribution to Vodafone’s Receiver Magazine. In her critical contribution ‘The rise…
Social business design is a new concept that could potentially become quite important for businesses and corporations: In “From Social Media To Social Business Design, David Armano explores what businesses would be like if they were truly social. “Imagine if…
Now that the refrains of “Twitter Revolution” and “the first uprising powered by social media” are fading into the distant memory that is 24 hours ago, we can start debating, says Jonathan Salem Baskin, what impact, if any, it had…
LinkedIn founder and CEO Reid Hoffman says in an interview on Nokia’s Ideas Project that the unprecedented accumulation of social network data provides fertile ground for the cultivation of products and applications that leverage and yield analytics from user identities…
Far from being a tool for oppression, as often portrayed in old science fiction, technology has become a means of liberation, argues the Financial Times. “Technology gets a bad rap in the old media. In books and films, it is…