Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Only a few years ago, the corporate view of retirement planning at San Francisco-based Wells Fargo Bank tended to focus on dollars and cents — how much an individual needed to invest, by when and for how many years,†write…
Museums around the world today face the challenge of increasing and maintaining visitor numbers, especially with younger audiences. A fall in visitors is seen by most as a negative outcome, both financially and in terms of wider social and educational…
A Web for Everyone: Designing Accessible User Experiences by Sarah Horton & Whitney Quesenbery Rosenfeld Media, 2013 288 pages In their new book, A Web for Everyone: Designing Accessible User Experiences, Sarah Horton and Whitney Quesenbery make a case for…
A long post by Rick Robinson, Executive Architect at IBM specialising in emerging technologies and Smarter Cities, admonishes Smart Cities planners and designers not to overlook the social needs of cities and communities. After all, he says, the full purpose…
The latest post of the User Experience Lab at Ericsson Research presents a UX view of the future of mobile networks and systems. “The “Remote Control over Mobile Networks†concept is one of several concepts that we have defined in…
The Guardian reports on how a new UK project where patients and NHS staff work together to improve services shows that even small changes can have a big impact on the quality of care. The project, with an impossibly long…
Most big businesses globally are locked into some kind of reliance on enterprise technology. Unfortunately such systems are not only fiendishly difficult to install and maintain, but often equally challenging for the workforce to use. So asks Rob Gilham, why…
The Moment of Clarity: Using the Human Sciences to Solve Your Toughest Business Problems by Christian Madsbjerg, Mikkel Rasmussen Harvard Business Review Press 2014, 224 pages Traditional problem-solving methods taught in business schools serve us well for some of the…
The past decade has brought enormous and growing benefits to ordinary citizens through applications built on public data. Any release of data offers advantages to experts, such as developers and journalists, but there is a crucial common factor in the…
Leisa Reichelt, Head of User Research at the Government Digital Service [GDS] in the UK Cabinet Office, argues that UX belongs everywhere and nowhere. That there is no UX team, but that everyone is the UX team. “At GDS we…
At the LAUX Meetup Group, Media Contour’s Luke Swenson was able to track down Don Norman, author of The Design of Everyday Things: Revised and Expanded Edition and get his thoughts on problem solving, identifying the right problem, and why…
In order for commercial drones like Amazon’s or Australian startup Flirtey’s to become a reality, the drone (or any future-world technology, really) can’t merely do its job—meaning, it can’t randomly drop off deliveries and simply fly away as the drone…
Hiring managers know that design plays, and will continue to play, a critical role in the success of their companies because: What has been seen cannot be unseen., writes Dr. Leslie Jensen-Inman of the Unicorn Institute. And what has been…
To help you build better mobile experiences, UX Archive finds and presents mobile’s most interesting user flows so you can “compare them, build your point of view, and be inspired.†“Documenting user flows is probably something many UX designers already…
Mohsin Hamid and Anna Holmes discuss in the New York Times Book Review how technology affects our reading habits. Mohsin Hamid argues that in a world of intrusive technology, we must engage in a kind of struggle if we wish…
An article with a title like this cannot but intrigue me (being a non-American leading a non-USA company) – and even more so after I found out that it was written by an American working in an American company. In…
Smartwatches are the future, but the Samsung Galaxy Gear is only partway there, writes Raluca Budiu, a senior researcher with Nielsen Norman Group, in her detailed and extensive UX review of the Samsung Galaxy Smartwatch. “One big reason to believe…
There’s an ever-growing tide of inactive, dormant, or extinct customer accounts and other online personal data swallowing up the digital landscape, writes Joe Macleo in UX Magazine. As designers, one of our objectives when creating digital services and products should…
Leading businesses like Google are exploring scalable strategies that make UX relevant to engineers and MBAs across their organizations. Robert Fabricant has posted a quick look at some of the different strategies that they are deploying: 1. Lean UX 2.…
With its interactive and intuitive interface and its ability to visualize data in a single screen, the information dashboard is becoming a critical tool in the hands of the business user. Moreover, it is also making its way into apps…