Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Anthropologist Natalie Hanson has written a series of blog posts regarding Agile methods and the implications for user experience work. Recognizing Agile List of the top ways to know you’re working in an Agile environment A brief overview of Agile…
Museums visitors are no longer as satisfied with rows of objects on display. They want the objects to tell a story. They want to understand the main message of the exhibit without reading a single block of text. Mary Oakland,…
Intel and its team of futurologists and anthropologists have a vision of a world where the technology is not an adjunct (as the mobile phone or the tablet is now) but embedded in our lives, generating and mining data in…
Having worked on Apple’s User Interface Technologies and introducing the term “user experience†to company execs in the early 90s, Mitch Stein knows a thing or two about how humans interact with computers. “The term ‘user experience’ is more than…
“Google and friends should not be trying to make these things acceptable in polite society,” writes Roger Kay in Forbes. “If they persist, they can expect a wave of hostility the likes of which they have perhaps only begun to…
The deep reading of books and the information-driven reading we do on the web are very different, both in the experience they produce and in the capacities they develop, writes Annie Murphy Paul on MindShift. Recent research has demonstrated that…
Rewire: Digital Cosmopolitans in the Age of Connection by Ethan Zuckerman W. W. Norton & Company, June 2013 288 pages [Amazon link] Abstract We live in an age of connection, one that is accelerated by the Internet. This increasingly ubiquitous,…
In large technologically-driven organizations with a broad and complex product range, establishing a user-centric approach to product design can be very challenging. The shift towards designing products and services for compelling experiences for users requires (among other things) changes in…
From the Journal of Information Architecture: Sense-making in Cross-channel Design Jon Fisher (Nomensa), Simon Norris (Nomensa), and Elizabeth Buie (Luminanze Consulting) Successful cross-channel user experiences rely upon a strong informational layer that creates understanding amongst users of a service. This…
James Fallows of The Atlantic interviewed tech-industry veteran Linda Stone, coiner of the term “continuous partial attention,” on how to maintain sanity and focus in an insane, unfocused, always-on, hyperconnected world. “We all have a capacity for relaxed presence, empathy,…
Academia.edu, the platform for academics to share research papers, contains quite a few documents from fields such as design research, experience design and interaction design. Below a selection of the last few months, sorted by upload date (most recently uploaded…
Ericsson’s ConsumerLab studies people’s behaviors and values, including the way they act and think about ICT products and services. Here are some of their recent publications: How young professionals see the perfect company April 2013 A new study from Ericsson…
Fernd Van Engelen of Artefact writes about how adding hardware design to a UX practice can create opportunities for a more holistic user experience. “We shared the belief that we could no longer separate what a product looks like physically…
SAP customers are increasingly telling the company that user experience (UX) is the differentiator, not features and functions, starts the introduction to SAP’s new UX strategy. “With [its] large product portfolio, any SAP UX strategy cannot be a “boil the…
Mozilla’s user experience research and design team has just published the first Mozilla UX Quarterly. Crystal Beasley, Editor and Product Design Strategist, writes: “My hope is that this will be a tool to spread throughout the community of Mozillians the…
User Experience is the quarterly magazine of the UXPA, the User Experience Professional Association. From now on, each new issue is available online, in a responsive design so that you can read it on the desktop, tablet or handheld device…
Amanda L. Goodman is the User Experience Librarian at Darien Library in Connecticut. In this article for UX Magazine, she writes about her experience as a librarian in the USA: “Across the country, libraries are providing services and crafting experiences…
The iPad is a multi-user device according to industry reports, writes Frank Spillers. But you wouldn’t know it from picking up even the latest generation iPad, especially if you are a physician or business user handling sensitive data. The design…
Michele Visciola, President and Founding Partner of Experientia, gave a talk at iHub in Nairobi, Kenya, last week (see also this earlier post). The aim of the talk was to demonstrate with actual examples how user experience principles are applicable…
On March 25, the Healthcare Experience Design (HxD) conference took place in Boston. Speakers discussed how human centered design and design thinking can improve the quality of health service delivery and digital interactions, helping all of us achieve better health.…