Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Ethan Zuckerman reports on yesterday’s Berkman Center lunch talk by Eric von Hippel, where he discussed what he called the “Household Sector†innovation. “Eric von Hippel, a long-time affiliate with the Berkman Center, leads off our 2010 season of lunch…
The 2010 Finnish National Innovation Strategy contains an important section on demand and user-driven innovation, with user-driven innovation being described as: “User-driven innovation makes use of information on customers, user communities and customer companies. It engages users as active participants…
The people at frogdesign have posted two long articles (the first one is really an essay) that we consider a recommended read: Openness or how do you design for the loss of control? Openness is the mega-trend for innovation in…
The conventional public services delivery model does not address underlying problems that lead many to rely on public services and thus carries the seeds of its own demise, argue David Boyle, Anna Coote, Chris Sherwood and Julia Slay in a…
I very much enjoyed the reflection of Lee Bryant (Headshift), following the launch of the UK Government’s Big Society initiative. In it, he argues that in the past, UK politics [and not just UK, I’d say] were dominated by two…
The acclaimed Italian journalist Luca De Biase recently interviewed Marko Ahtisaari (blog – wikipedia), Senior Vice President, Design and User Experience of Nokia, for the Italian business newspaper Il Sole 24 Ore. Here is what happened these last few weeks:…
Rachel Botsman, co-author with Roo Rogers of the upcoming book “What’s Mine is Yours: The Rise of Collaborative Consumptionâ€, was one of the speakers at TEDx Sydney, the conference which featured a selection of Australia’s leading visionaries and storytellers on…
In his talk “‘Improving patient safety by user-driven design of decision support” at the IIT Institute of Design, Christian Nøhr of Aalborg University described the ethnographic and participatory work conducted with doctors, nurses and patients in Denmark, as part of…
Clay Shirky’s second book, The Cognitive Surplus, “picks up where his stellar debut, Here Comes Everybody left off,” writes Cory Doctorow in his Boing Boing book review, “explaining how the net’s lowered costs for group activity allow us to be…
On 10-11 May, UNICEF New York organised the Design Days, where they invited designers and engineers who have worked with UNICEF to discuss the organisation, the (rapid prototyping) design process, and recommendations for future design collaborations. They have now produced…
Tara Mullaney (and not Allan Chochinov as erroneously reported earlier) has published her reflections on IIT’s 2010 Design Research conference on Core77. Although there were about 30 speakers, Mullaney focuses on the contributions by Donald Norman, Rick Robinson (Elab), Doug…
Microsoft researcher Danah Boyd doesn’t need much introduction as her outspoken and well-developed analysis is frequently quoted on this blog. Two long articles — each with many comments — react to the current Facebook privacy discussion: Facebook and “radical transparency 
Wired UK has published a long article on P2P money-lending in its June issue: The article devotes particular attention to Kiva.org, a San Francisco-based peer-to-peer (P2P) non-profit, which uses the principles of social networking to connect individual or group lenders…
Anand Giridharadas is one of my favourite writers at the New York Times and this time his reflection on the merits of open societies is particularly thought provoking. “A stunning idea has entered respectable American discourse of late: that China…
iFixit launched today today a “global repair community†with the aim being user-level repairs of any device. CrunchGear comments: “Such a project is well-timed; the relationship between user and manufacturer is becoming more one-sided. It doesn’t trouble you that the…
To launch Twist, a new men’s fragrance in its global Axe brand, Unilever turned to a preapproved crowd of eager young amateurs for help. Venessa Wong reports in Business Week. “In July 2008, Unilever executives convened 16 regular young men…
Petz Scholtus reports in TreeHugger on presentations by Alastair Fuad-Luke, Gui Bonsiepe and Alfred Astort during the recent 1st International Congress of Design and Innovation of Catalonia (CIDIC) at the ESDi School of Design in Spain. “Designers should get away…
From the Nordic Innovation website: User driven innovation is emerging as one of the successful ways of creating breakthrough innovations for companies and organisations. In this project called “Create concept innovation with users“, a Nordic and Baltic consortium lead by…
The Guardian, one of the leading UK newspapers, has publish an eight-page supplement on service design (pdf) – subtitled “Design innovation in the public and private sector – in association with the Service Design Network (that Experientia is a member…
(From a Darden press release) On March 19 the Darden School of Business [Charlottesville, VA, USA] and the Batten Institute [an academic research center of the business school] will launch Darden’s new innovation laboratory, or i.Lab, a state-of-the-art learning environment…