Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
This study collected and benchmarked information from 31 European countries (EU27, HR, ICE, NO and TR) on the access, use, competence and attitudes of students and teachers regarding ICT in schools. ICT provision and use in European schools is improving…
Sabina Idler, who runs a UX research company in Amsterdam, provides five reasons why kids need special attention when it comes to user research: 1. Kids form their own target group 2. Kids form a diverse target group 3. You…
Chris Dannen, the editor of Co.Labs at FastCompany, sat down with Facebook UX Researcher Marco De Sa to learn his thoughts on enticing first-time users. The interview is split out in two parts: – Part One: What are you looking…
Interviewing Users: How to Uncover Compelling Insights by Steve Portigal Rosenfeld Media To be published: early May 2013 Interviewing is a foundational user research tool that people assume they already possess. Everyone can ask questions, right? Unfortunately, that’s not the…
In a broader article on Big Data and privacy, the New York Times writes about the work of Alex Pentland, a computational social scientist, director of the Human Dynamics Lab at the M.I.T., and academic adviser to the World Economic…
Ellen Isaacs (personal site), a user experience designer and ethnographer at PARC, spoke on January 28 at TEDx Broadway about the power of ethnography and how it might be useful in inspiring the future of Broadway. As per usual with…
methods@manchester is a website created by the University of Manchester to highlight and explain research methods in the social sciences. Many sections come with lecture videos and reading lists. Readers will be particularly interested in the sections on collaborative approaches,…
Putting People First rarely plugs conferences (before they happen) but this one seems intriguing: RE:DESIGN/UX Design will take place in Silicon Valley on April 29–30, 2013. The events are capped at 125 attendees and the focus is on small-scale, spirited,…
There is an empathy gap in technology development, argues April Demosky on the FT’s Tech Blog. “In the analytic, data-driven world of Silicon Valley, emotions often do not get factored into the latest product design. This comes down to the…
Will design researchers (and our models and explanations) be replaced by data tables and “experience actuaries†that tell us what to build, for whom, and what it should be like? Artefact’s Dave Mc Colgin doesn’t think so. “In our field…
Deutsch’s Douglas Van Praet discusses how focus-group feedback, and the whole notion of the consumer, are misguided and how research should focus on understanding the unconscious and improving human lives. “How [market] research studies are done is at sharp odds…
Gianfranco Zaccai is co-founder and president of the global design and innovation consultancy Continuum. And he doesn’t like focus groups very much (and neither do we): Why Focus Groups Kill Innovation, From The Designer Behind Swiffer 18 October 2012 The…
Two months ago I wrote about what was then one of the first qualitative studies on the impact of tablets in schools: “Carphone Warehouse (corporate site), a UK mobile phone retailer, recently commissioned the Family Kids and Youth research agency…
In her work anthropologist Nancy Fried Foster applies anthropological principles to the study of the university’s libraries and their users. By focusing on the work that people are doing inside these spaces, they can identify needs and imagine new solutions…
BBC News has published a 5 minute video feature on Cambridge University’s Design Centre where they test how elderly people use technology. Must-have modern gadgets are designed by young people with young people in mind – that is the view…
Recent reports from McKinsey’s iConsumer Global Research Initiative: Moving from “mobile first†to “touch first†December 2012 (published on the EconomistGroup site) Already, more than a third of the time people spend web browsing, using social networking sites, and using…
While digital ethnography is an established field within ethnography, we don’t often hear of ethnographers building digital tools to conduct their fieldwork. Wendy Hsu wants to change that. In the first of her four-part guest post series on Tricia Wang’s…
In the fast-evolving world of connected cars, CTO Paul Mascarenas is bringing Detroit and Silicon Valley together to chart Ford’s path into the future. Brian Cooley of CNet interviews him during a walk through Ford’s advanced research facilities.
One of the more innovative studies to come along at Intel in regards to user experience and the Ultrabook is Daria Loi’s global survey of touch interface usage. Dario Loi, who is UX Innovation Manager at Intel’s PC Client Solution’s…
The full service design agency Pars Pro Toto in Ghent, Belgium built the “Wereld van Nestor” [Nestor’s World], a social design tool meant to help local governments in Flanders create a better world for their elderly citizens. The tool is…