Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Yesterday TalkTalk, the UK broadband division of Carphone Warehouse, launched the Digital Anthropology Report – a comprehensive insight into how British people use the internet. “We spoke to over 2,000 people around the country and looked at their attitudes to…
More details are emerging about Project Canvas, the ambitious joint venture by the BBC, ITV, Five and BT to bring internet video services such as the iPlayer from the bedroom PC to the living-room TV set, reports Tim Bradshaw on…
Both the Wall Street Journal and Techcrunch devote extensive space today to our ever evolving online communication patterns. The Wall Street Journal looks at how a shift towards a new generation of services like Twitter and Facebook “promises to profoundly…
Dan Hill (ARUP) wrote a long review of the ‘Toward the Sentient City’ exhibition curated by Mark Shepard and organised by the Architectural League of New York. “This show does nothing less than delineate a possible future trajectory for architecture,…
Dan Lockton of Brunel University (UK), who runs a blog called Design with Intent, which focuses on strategic design that’s intended to influence or result in certain user behaviour, has posted some very worthwhile student project examples: Some interesting projects…
Most talk about Google Wave is focussed on technology, not people. Tom Simonite attempts to change the discourse with his article in The New Scientist. “The cultural norms that will shape Wave’s future are yet to be established. But informed…
Damian Kernahan of Proto Partners asks in Fast Thinking, an Australian innovation quarterly, why service organisations don’t deliver their customers a great experience, when all it takes is a little planning and design. “In this article we will look at…
Here are the five stories that appeared in the special “Digital Cities” feature of Wired UK’s November issue. Words on the street by Adam Greenfield Ubiquitous, networked information will reshape our cities. ‘Sense-able’ urban design by Carlo Ratti Digital elements…
User experience researcher Sasha Lubomirsky talks about his work at YouTube: “If you think about watching a video online, it may seem pretty easy. A player, a play/pause button and some content. Done. But what about if the video is…
Martijn de Waal was at the Picnic 2009 conference in Amsterdam, where he attended the session entitled “The City as an Interaction Platform”: Cities have always been about providing frameworks of services to improve the quality of life for residents…
San Francisco-based user experience consultancy Montparnas started a three-part series on the relationship between product development and user experience design. “Product development and user experience design are two fields that should, but rarely, collaborate effectively to design and define products…
Digital Revolution (working title) is an open source documentary, due for transmission on BBC Two in 2010, that will take stock of 20 years of change brought about by the World Wide Web. The BBC intends to tell the story…
Microsoft is exploring the concept of multi-touch mice, a new research paper reveals. The paper is being presented today as part of the User Interface Software and Technology conference, and identifies five different prototypes, each based on different sensor technologies.…
Kevin Anderson reports in The Guardian on how a new generation of monitors can generate data about your energy use and help you cut your costs and carbon. “These energy monitors not only show you real-time information about your energy…
Eric Wilmot writes on Greener Design on how to design for a post-consumption society. And an excellent article it is. “The current interpretation of human-centered has expanded to indulge human desires at the expense of other equally critical considerations. This…
When companies develop innovative products that don’t obviously fit within established categories, managers need to help people understand what they are. However what category you place something in has a huge influence on how you view its basic properties. Mary…
Donald Norman recently gave a keynote address at the “21st Century Transmedia Innovation Symposium” in Seoul, Korea. “Normal dictionaries do not have the word ‘transmedia,’” he says, “but Wikipedia does. That definition introduced me to many other words that neither…
As part of his Design for Interaction MSc. at the TU Delft, David Güiza Caicedo worked on developing a tool to measure emotional reactions towards “services”: from which an early concept has recently spun-off into a more developed tool to…
The second issue of Touchpoint, the sdn’s Service Design Journal, is out. Entitled “Health and Service Design”, this brand-new issue features articles of Service Design and/or healthcare experts such as Julia Schaeper, Lynne Maher and Helen Baxter (NHS), Lavrans Løvlie…
Several articles on the smart phone user experience: Getting emotional about mobile phones A nationwide study of over 3000 people has found that there is a direct correlation between the way people use their phones, and the way they feel…