Category Service design

City as a platform

Two talks from the 2011 PSFK conference caught my attention:City as a platform (video) In her role as Chief Digital Officer for the City of New York, Rachel Sterne is tasked with strengthening the City’s digital media presence and streamlining…

New service design resource in France

Matthew Marino and his team of User Studio, a French user innovation and design company, have launched designdeservices.org, a great online resource for the francophone service design community – available in French of course. The content is still being created…