Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Jakob Nielsen has published a new report with 19 new case studies of enterprise portals. It finds slow growth in new features. The focus is instead on robust integration and formalizing governance. “The headline for our last intranet portal…
Interestingly, the badly designed user interface of the in-car telematics system was the primary gripe among Ford and Lincoln owners and lessees in the latest J.D. Power survey. “After steady year-on-year improvement, Ford has plunged from fifth position in 2010…
Allison Arieff talks in her New York Times Opinionator blog about the design of work. Paraphrasing Nathan Shedroff, she states that furniture is not the problem. Instead, she says, “design itself is the problem because it is being used to…
The Summer 2011 edition of the RSA Journal explores the relationship between business and social change. Brand values As the social, political and commercial spheres become more intertwined, firms are increasingly finding incentives to look beyond the bottom line. Colin…
Jane Wakefield, BBC technology reporter, explores how the social experience of real shopping can help improve web retail, and how the online social shopping experience could become yet another threat to the high street. “Offline retailers have long held that…
Innovhub, the innovation agency of the Milan Chamber of Commerce, has selected the international user experience design consultancy Experientia to help Milan-based SMEs to innovate, using the most advanced processes in web and industrial design. The goal of Innovhub is…
One of the people presenting at the DPPI conference in Milan last week was Aviaja Borup Lynggaard, an industrial Ph.D. scholar at Bang & Olufsen (B&O), attached to the Aarhus School of Architecture and Aarhus University. Her very interesting Ph.D.…
Consumers have a growing appetite for health and wellness gadgets and this represents a burgeoning market opportunity for device manufacturers that has barely been tapped, according to a study from IBM. “There’s a huge group of mobile users that you…
A road(map) to sustainability: How an Expo centre can become low-impact The Event project, funded by Flanders In Shape, a Flemish design promotion agency, created a framework for the Kortrijk Xpo centre to become the most environmentally sustainable trade fair…
Ethnography and The Corporate Encounter Reflections on Research in and of Corporations Edited by Melissa Cefkin Berghahn Books 2010, 262 pages Businesses and other organizations are increasingly hiring anthropologists and other ethnographically-oriented social scientists as employees, consultants, and advisors. The…
What’s Mine Is Yours: How Collaborative Consumption is Changing the Way We Live by Rachel Botsman and Roo Rogers Collins, 2011 304 pages In the 20th century humanity consumed products faster than ever, but this way of living is no…
Cambridge Consultants released the findings of a study which examines how device usability impacts patient acceptance, dosage compliance and ultimately health outcomes. Looking at the role lifestyle factors and device features play in patient compliance for drug and device combination…
DPPI 11, the 5th conference on Designing Pleasurable Products and Interfaces, will take place in Milan at the end of this month, with leading roles for two Experientia partners: Mark Vanderbeeken will act as co-chair of the user-centred design track…
The Internet of Elsewhere: The Emergent Effects of a Wired World by Cyrus Farivar Rutgers University Press May 2011 Abstract Through the lens of culture, The Internet of Elsewhere looks at the role of the Internet as a catalyst in…
The number of times that Google has failed at delivering a successful ‘social’ product is in danger of rising to an embarrassing degree. Google Wave is no longer actively developed for use; Buzz has experienced low usage, and seems to…
With the help of medical technology companies WellDoc, Medtronic and SDI, the motor giant last Wednesday set out to prove that it’s concerned not only with the number of drivers it boasts, but with the health of those drivers, as…
My favourite New York Times writer Anand Giridharadas delved into the topic of “making stuff” in this week’s Magazine. “The American romance with making actual things is going through a resurgence. In recent years, a nationwide movement of do-it-yourself aficionados…
As a follow-up to the previous post, Intel’s user experience discourse is further elaborated on by Genevieve Bell, Intel Fellow and the company’s Director of Interaction and Experience Research. Bell’s main job is to look at what motivates people, and…
Justin Rattner, Intel’s chief technology officer, spoke at Intel’s Tech Fest — an event where Intel gathered in Oregon more than 1,000 of its top engineers and scientists from around the world to show off its latest innovations — about…
At the Intel Developer Forum in San Francisco in September last year, Justin Rattner, the director of Intel Labs, announced a new research division, called Interaction and Experience Research (IXR) and headed by Genevieve Bell, and also presented a new…