A Balanced Place: IKEA’s Life at Home Report 2021
Global research released by IKEA Retail (Ingka Group) reveals the vital role that home has played in meeting people’s mental wellbeing needs during the pandemic.
Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Category Methods
Misinformation is a pandemic that doesn’t have a vaccine
Conspiracy theories and misinformation about QAnon, COVID-19 and 2020 election fraud took a deadly turn in 2021. As bad as things were last year, experts worry it'll get worse in 2022.
An ethnographic study of Eindhoven’s Smart City project
This article explore the promises of security that are embedded in the smart city technologies and algorithms and their potential implications for creating social inequality and discrimination, through an ethnographic study of the Living Lab Stratumseind, a popular nightlife street in Eindhoven.
UX Theatre, or the rise of UX design without users
UX Theatre is "the application of any sort of design methodology without including a single user in the process, or including users but merely for show."
An anthropologist on Facebook’s new “Ray-Ban Stories” glasses
With this product, writes anthropologist Sally Applin in MIT's Technology Review, "Facebook is claiming the face as real estate for its own technology."
Digital for Care – Free Experientia report
Download free Experientia report on key trends and design challenges in home and remote care when patient and caregivers use online platforms and on-body health devices
Digital for Care – Rapporto gratuito di Experientia
Rapporto gratuito su tendenze chiave e sfide di design nell'assistenza a domicilio e a distanza quando il paziente e i caregiver usano piattaforme online e dispositivi per la salute.
Public deliberation on policies has many advantages
Research shows public deliberation can change participants’ opinions when it comes to public policy. Citizens who participate in mini-publics often listen to the arguments of others and form different views. They also often produce robust decisions, which are then - unfortunately - ignored by policy makers.
The future of marketing lies in immersive research
It is critical to marry conventional data analytics with a deeper understanding of audience psychology by observing everyday human behavior.
COVID-19’s psychological burden is associated with antisystemic attitudes and political violence
Research in US, Denmark, Hungary and Italy suggests that the ongoing pandemic places many countries at an increased risk of political unrest. The violence that marked some of the 2020 demonstrations was likely a manifestation of the psychological toll the pandemic has had on citizens.
Fake news and conspiracy theories as an evolutionary strategy
Danish social scientist Michael Bang Petersen illuminates the evolutionary foundations and social processes involved in the spread of outright falsehoods.
The drive for privacy and the difficulty of achieving it in the digital age
People care and act to manage their privacy, but face steep psychological and economic hurdles that make not just desired, but also desirable privacy nearly unattainable. Approaches to privacy management that rely purely on market forces and consumer responsibilization have failed.
The incompatibility of Nudge and Co-Design as tools for policymaking
The use of nudge theory to inform policy interventions in response to COVID-19 has re-opened debates over the politically paternalistic nature of governing by ‘nudges’ and has given momentum to calls to include the more participatory elements of co-design into policymaking
The role of UX: 2020 benchmark study report and analysis
UXmatters and the UX research consultancy User Fountain recently teamed up to survey UX professionals around the world on the role of User Experience within their organization. The Role of UX: 2020 Benchmark Study explores UX roles, tools, methods, and organizational structures, as well as organizations’ various levels of UX maturity.
AI still sucks at moderating hate speech
But scientists are getting better at measuring where each system fails.
Human behaviour: what scientists have learned about it from the pandemic
Several Covid-19 policies have shown "just how deeply some governments distrust their citizens. As if the virus was not enough, the public was portrayed as an additional part of the problem". But, asks Prof. Stephen Reicher of the University of St Andrews, "is this an accurate view of human behaviour"?
The potential of behavioural interventions for optimising energy use at home
Individuals and households can adopt a variety of measures to optimise their energy consumption, writes Elisabatta Cornago of the International Energy Agency. This article focuses on the potential for enhancing energy efficiency with policies and programmes designed to educate consumers and encourage them to alter their daily habits – without resorting to large-scale structural improvements.
[Report] Behavioural insights for demand-side energy policy and programmes
During its first year of activity, the Behavioural Insights Platform of the UsersTCP, with the IEA (International Energy Agency), has developed an environment scan report assessing how behavioural insights have been applied to demand-side energy policy and programmes.
Top 10 books of everyday social anthropology
Gillian Tett, anthropologist and chair of the US editorial board of the Financial Times, has published - in the Guardian - her list of 10 books offering insights into how we structure our lives.
Review and insight on the behavioral aspects of cybersecurity
Since the majority of cyber incidents are human enabled, this shift requires expanding research to underexplored areas such as behavioral aspects of cybersecurity. This paper provides a review of relevant theories and principles, and gives insights including an interdisciplinary framework that combines behavioral cybersecurity, human factors, and modeling and simulation.