Peter Merholz: Experience IS the Product… and the only thing users care about
New UK centre of excellence in design, engineering, technology and business
New experience design school in the Netherlands cancelled
BBC News speaks to Jan Chipchase of Nokia Design
BBC News has just published a feature on Jan Chipchase, principal researcher at Nokia Design and frequently featured on this blog. “Jan Chipchase tours the world looking at how people use mobile phones in their everyday lives and, more broadly, how people live. Mr Chipchase’s…
Spanish translation of Experientia interview with Anne Kirah
Luis López Toledo, a Chilean industrial designer, has published a Spanish translation of the interview I did last year with Anne Kirah, former senior design anthropologist at Microsoft’s MSN Customer Design Centre, and currently dean of the new 180º Academy in Denmark. Thank you Luis.…
Designing the user experience of a phone for the elderly
UK report on culture, participation and the web
Designing Web Navigation: Optimizing the User Experience
Jesse James Garrett of Adaptive Path on delivering value through experience
Are design fairs really effective?
Google’s new ‘Website Optimizer’: what does it mean for user-centred design?
The New Yorker on the feature paradox
Vodafone’s Receiver magazine is “at home”
The latest issue of Vodafone’s Receiver magazine (#18) is entitled “at home” and is introduced as follows: Digital media are entering the connectivity as a matter of course era, and they are entering the “home zone”: the home (for many young people: the bedroom) has…
Interview with Mike Kuniavsky
Tamara Adlin, a user experience consultant in Seattle, just published a long interview with Mike Kuniavsky on her interesting website UX Pioneers. Mike Kuniavsky (blog) researches, designs and writes about people’s experiences at the intersection of technology and everyday life. Companies and universities around the…
Nokia Experience Beta
CHI 2007: when user experience becomes religious experience
Book: Sketching User Experiences
Young women now the most dominant group online in the UK
Improving the lives of those with dementia and their carers through design
The Times profiles Nokia user researcher Jan Chipchase
Balance generated content – towards the end of user generated content?
The art of forgetting in the age of ubiquitous computing
MIT Technology Review interviews Bill Moggridge
Delta Airlines: change the experience / experience change
Swisscom launches Room 2.0
Pew/Internet typology of information and communication technology users
Half of all American adults are only occasional users of modern information gadgetry, while 8% are avid participants in all that digital life has to offer. The Pew Internet & American Life Project conducted a survey designed to classify Americans into different groups of technology…
CHI 2007 – Can user-centred design be harmful?
Researchers and practitioners meeting at CHI 2007 produced the surprising argument that user-centred design is a bad idea, writes Andy Daerden on Usability News. Instead, a range of alternative approaches were proposed for projects in developing countries such as “community centred design†and “deployment centred…
LIFT conference video selection
I found some time today to watch the videos of the 2007 LIFT conference presentations. Here are my preferred ones: Panel discussion on technological overload with Stefana Broadbent of Swisscom Innovations (14:25); Daniela Cerqui, anthropologist at University of Lausanne, about “Towards a society of cyborgs?”;…
Social lending gains net interest
“Now there is a wave of sites trying to convince people that the web is the place for their money,” writes Katie Ledger of BBC’s Click Online. “The concept is called social lending and the idea is to introduce people who need money to people…
Gartner’s interview with Eric von Hippel
World Usability Day announces 2007 healthcare focus
MyThings – Social Networking meets the Internet of Things
MyThings (as the name suggests) is an online registry of members’ possessions, from jewellery and electronics to cars and boats, writes Joanna Bawa on Usability News. Sign up and gain access to a range of services including valuation, recovery after theft and insurance. Retailers are…