Experientia's Stefano Galeazzi and Daria Cantù explore how to conduct impactful applied qualitative research remotely, when we may not be able to conduct in-person interviews - as is the case now during the Covid-19 pandemic.
While some optimists think there will be a lasting positive change in our well-being model, with the quality of relationships and common goods at its centre, Manzini argues that things are not necessary going in that direction. A confrontation is required.
The videos of the Interaction20 conference that took place in Milan early February are starting to become available. 20 are already online, including 7 of the 9 keynotes.
As the Covid-19 crisis hopefully comes slowly under control, we ought to attend to a very different kind of crisis, and one which is scarcely visible: the deteriorating state of our shared social imagination.
Frank Spillers of Experience Dynamics reviews key UX activities and deliverables to assess online strategies for maintaining your UX process quality when online is your only option.
How will the pandemic change the way we live and do business?
In this whitepaper the Zukunftsinstitut describes four possible scenarios of how the corona crisis can transform the world.
The guide includes best practices for conducting remote research, advice on creating a virtual best place to work, and selected tools for successful remote research.
In design thinking and related research, there is way too much talk about empathy. It's a fuzzy concept that subjectivizes, flattens and commoditizes the work to understand humans.
L'idea di un "ritorno alla normalità non sembra più sostenibile. Ci sarà una nuova normalità che per tanti versi è molto diversa dalla vecchia normalità. E le scelte che facciamo ora - in fretta e senza pensarci troppo - avranno un impatto su quel mondo diverso in cui vivremo.
The idea of a "return to normal" seems no longer tenable. There will be a new normal that is in many ways very different from the old normal. And choices we make now - in a rush and without much thought - will impact that different world we will inhabit.
Initiated by Deborah Lupton, this crowdsourced document provides necessary information and key resources for researchers struggling to conduct traditional face-to-face research under new circumstances.
Two articles, one by Matt Simon in Wired and another by Benedict Carey in the New York Times, summarize scientific research that illustrates why mass panic is unlikely in this pandemic situation.
How are we doing in this emergency?
Collecting the answers we will not only know how we are, what has changed in our habits, and what our needs are, but we will also observe how the people close to us are doing in the various neighborhoods and throughout the City of Turin.
Come stiamo in questa emergenza?
Raccogliendo le risposte potremo sapere non solo come stiamo noi, cos'è cambiato
nelle nostre abitudini e quali sono le nostre necessità, ma osserveremo anche come
stanno le persone a noi vicine nel quartiere e in tutta la Città di Torino.
This book describes the psychological reactions to pandemics, including maladaptive behaviors, emotions, and defensive reactions, and reviews the psychological vulnerability factors that contribute to the spreading of disease and distress.
Job No. 1 for CEOs today is ensuring the company delivers a compelling customer experience, notes this opinion piece for [email protected] by Mark Leiter.
UserInterviews asked over 300 user researchers globally what their research practices looked like, how their teams were laid out, and what they earned. The data gives us an excellent idea of best practices in the field.
No "knockdown" objection has appeared to date that should make us reject the nudge approach overall. At the same time, serious ethical concerns have emerged that should guide and inform discussions around whether and which particular nudge policies should be pursued, and, if so, how.
This special issue of the Journal of Digital Social Research collects the confessions of five digital ethnographers laying bare their methodological failures, disciplinary posturing, and ethical dilemmas.
In this book, leading business anthropologist Simon Roberts breaks down the revolutionary idea of embodied knowledge: the information that is unconsciously picked up by our body for use in almost every area of our lives.
The Brussels-based digital participation platform CitizenLab asked 12 digital democracy experts to share their predictions on the future of digital democracy
The editor in chief of Behavioral Scientist asked 120 behavioral scientists around the world how they imagined the next decade of behavioral science: hopes and fears, predictions and warnings, open questions and big ideas.
Next week the major Interaction 20 conference will take place at the Zaha Hadid-designed Milano Convention Center (MiCo). Experientia supports this huge conference on a multitude of levels.
The design thinking approach offers many tools to design creative solutions to solve the most pressing problems affecting complex ecosystems such as cities. That's why it is important that policy makers are properly trained.
Nat Kendall-Taylor studied nearly 40 different social issues and the cultural models people use to understand them. He found three cultural models that stymie social change, and three research-based messaging strategies that can help shift them.
