Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Keith Hart is Professor of Economic Anthropology at the London School of Economics and Political Science and Professor Emeritus of Anthropology at Goldsmith’s, University of London. He has contributed to the concept of the informal economy to development studies and…
Rachel Carmen Ceasar (@rceasara) is a doctoral candidate in the Joint Medical Anthropology Program at UC Berkeley and UC San Francisco (California, USA). She writes about the subjective and scientific stakes in exhuming mass graves from the Spanish Civil War…
Mario Campana (@mariocampana), a PhD student at City University London’s Cass Business School, researches the growing trend of local currencies – of which there are currently over 3000 around the world. He recently presented at EPIC, where in a Pecha…
Tricia Wang interviewed Daniel Miller, the anthropologist at the heart of the Facebook ethnography kerfuffle, and published the transcript on EthnographyMatters. Dr. Daniel Miller (@dannyanth) is Professor of Material Culture at the Department of Anthropology University College London and a…
Experientia has lately been doing a lot of work on mobile OSes, from feature evaluations of some of the more interesting new arrivals, to comparisons of some of the classics. We have also conducted user research into people’s behaviours and…
Qualitative 360 Asia Pacific 2013 took place in Singapore in November 2013, and some videos are now available: Winning with shoppers via qualitative research [23:57] Michael Biscocho, Consumer and Market Knowledge Manager, Procter & Gamble • Leveraging qualitative techniques to…
Energy usage and conservation can be a seemingly mundane part of an individual’s daily life on one hand, but a politically, ecologically, and economically critical issue on the other. Despite its importance, there is a startling lack of insight into…
The Museum of Future Government Services, which in Dubai on the 10th of February at the UAE Government Summit, is an interactive design futures exhibition. The Museum explores the future of travel, healthcare, education and urban services. It brings together…
In 2006 a major European brewing company we’ll call BeerCo was faced with falling bar and pub sales and, despite muscular market research and competitive analysis, couldn’t figure out why. Customers liked its core product, a standard lager, and store…
The past decade has brought enormous and growing benefits to ordinary citizens through applications built on public data. Any release of data offers advantages to experts, such as developers and journalists, but there is a crucial common factor in the…
What are the advantages and challenges inherent in working with children in the design process for creating games or apps? How do you stop them getting bored, and get useful information? This case study by Monica Ferraro (a UX Researcher…
Talking to Strangers: Chinese Youth and Social Media by Tricia Wang Doctor of Philosophy in Sociology, University of California, San Diego, 2013 Professor Richard Madsen, Chair Abstract The sudden availability of social media and open-market capitalism is creating new spaces…
Adam Gopnik, who writes for the New Yorker, has only ever sent nine tweets. In this long BBC article he explains why: ” Everyone insists that the technological transformation of the daily shape of our lives by new gadgets is…
Rick Wise, CEO of Lippincott, says experience innovation is the next design imperative. Here are five things you can do this year to make that happen. “Today’s enlightened leaders are achieving success by crafting the entire customer experience–shaping, innovating, branding,…
Leisa Reichelt, Head of User Research at the Government Digital Service [GDS] in the UK Cabinet Office, argues that UX belongs everywhere and nowhere. That there is no UX team, but that everyone is the UX team. “At GDS we…
Chris Carlsson started reading Adam Greenfield’s new book, Against the Smart City, “with the expectation that it would be a critical view of the ways our urban lives have changed during the past half decade with the massive adoption of…
The tech industry easily convinced the public to accept a myriad of free services for the price of some loss of privacy. But getting them to embrace the smart home is going to be a far harder sell, writes Nick…
At the center of this kerfuffle is an anthropologist, Daniel Miller, his ethnographic research with teenagers in a small town in the UK, and a press report on a blog post about his research that went viral. What’s exciting about…
Alex “Sandy†Pentland, a professor of computational social sciences at MIT Media Lab and others like him are now convinced that the great academic divide between “hard†and “soft†sciences is set to disappear, since researchers these days can gather…
XD is a quarterly print magazine, to be launched from Australia in April 2014, which showcases the work of experience design practitioners and researchers from a wide range of human service industries and fields. Each issue of XD will feature…