Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Experientia’s partner in charge of user research, Michele Visciola, will be one of the speakers at the EPIC Europe one-day meeting at the Elisava Design School in Barcelona next week, on 11 May 2012. The European meeting is the first…
Businesses now sit on data goldmines, but very few leverage the data to improve customer service. Ziba’s creative director Sean Madden suggests three ways forward. “Big Data has gotten a lot of attention over the past 18 months as retail,…
Social TV is a major disruption in the rapidly changing television industry. In the free report “Social TV and the second screen“, Stowe Boyd, acclaimed futurist, managing director of World Talk Research, and a researcher-at-large at The Futures Agency, characterizes…
When companies don’t care about user experience, it is clearly reflected in the products they create. Although everyone can agree that software should be intuitive, user-friendly, and aesthetically pleasing, many managers aren’t willing to invest the time and resources it…
When we talk about social media we are really only talking about tools that we can use to help us and the people we engage to achieve a task. To make a success in social media we need to understand…
As ethnographic practice has spilled out into the broader world of design and policy-making, business strategy and marketing, the monograph has not remained the singular format for presenting ethnographic work. In the design community and high-tech industry, it is the…
Tim Todish provides some good examples of companies extending the (user) experience beyond the device as a good way to differentiate from the competition. “Most of the time when we think about UX, we are thinking within the confines of…
Of all the conferences that are dedicated to discussions on technology and society, there’s one that has continued to consistently curate an amazing line of up speakers while maintaining an intimate environment for meaningful exchanges without any elitist barriers to…
“While technology can help strengthen relationships with people you barely know, it can damage relationships with the people that are close to you, like family,†says Team Gantt co-founder Nathan Gilmore. Read article
In his last article Simon Norris, founder and CEO of Nomensa, outlined a simple model ‘the meaning dimension‘ to help consider how we can understand the significance of meaning. The aim of the article was to introduce the meaning dimension…
In this long article, Peter Steen Høgenhaug explores how and when to use gamification to improve the user experience of websites and apps, and also when not to use it. Using game theories in areas not otherwise associated with games…
Do people want touch on laptop screens? Daria Loi, user experience manager at Intel, did some research on the matter and the answer is a clear yes: people want a single device with a keyboard that opens, closes and is…
John Dilworth and Matt Miller of LDS Church provide an overall framework to communicate the value of UX within businesses, that directly associates the value proposition of UX with key business objectives. “It is the job of the UX designer…
Some interesting data by Tamara J. Erickson on what she calls the “Re-Generation”: individuals at the formative ages of 11 to 13, those born after about 1995 [which, by the way, has a gap of three years]. “My interest is…
The UK Design Council, in partnership with the UK Department of Health, ran a national competition to find teams of designers and experts who could develop new ideas to help improve the lives of those affected by dementia, reports Dexigner.…
The first campaign to break the 1-million-dollar barrier in this revolutionary crowd-funding platform was an industrial design project. Could Kickstarter transform the design industry as we know it? A design report from New York by Joseph Grima on FastCo.Design. “Put…
In an article for UX Magazine, Catalina Naranjo-Bock provides a solid general description of co-designing processes: “The practice of co-design allows users to become an active part of the creative development of a product by interacting directly with design and…
Social media in particular has inexorably changed the world, driving openness and fear – but it is not beyond our control, argues Danah Boyd in a long essay for The Guardian. “Most technology designers engage in their trade to make…
Sherry Turkle is a psychologist and professor at M.I.T., says we use technology to keep one another at distances we can control: not too close, not too far, just right: the Goldilocks effect. “Over the past 15 years, I’ve studied…
Saar Gur, general partner at Charles River Ventures, discusses a new generation of smart mobile services, which provide user information in the background to make accurate predictions around real-time user intention and will offer suggestions, results and different user interfaces/interactions…