Category UserResearch
Three interviews on UX research and anthropology
The data revolution in social science needs qualitative research
UX Theatre, or the rise of UX design without users
The future of marketing lies in immersive research
Key lessons from Digital Ethnography Summit
The State of User Research 2021
The Financial Times’ Gillian Tett on remote user research
VA creates US Government’s first-ever employee experience journey map
The employee experience (EX) journey map of the US Government’s Department of Veteran Affairs (VA) identifies the moments that matter during a VA employee’s career using the same human-centered design process that VA’s Veterans Experience Office (VEO) has applied in the development…
Why computing belongs within the social sciences
This article argues [that] the well-publicized social ills of computing will not go away simply by integrating ethics instruction or codes of conduct into computing curricula. The remedy to these ills instead lies less in philosophy and more in fields…
Behavioral Covid-19 research in Italy
Where is remote research? Ethnographic positioning in shifting spaces
How to gain impactful insights with remote user research?
Can UX be done online? Yes AND No
AnswerLab’s Guide to Remote Research
Doing fieldwork in a pandemic
The State of User Research Report 2020
Smart City Index that takes citizen engagement into account
A team of researchers from IMD in Switzerland and SUTD in Singapore put together the Smart City Index. For the first time, researchers attempted to assess people’s perceptions of technology – as opposed to the quality of the technology itself…
[Book] The Costs of Connection
The Costs of Connection: How Data Is Colonizing Human Life and Appropriating It for Capitalism by Nick Couldry and Ulises A. Mejias Stanford University Press August 2019, 352 pages Just about any social need is now met with an opportunity…
End user perceptions of smart home device data practices and risks
“I don’t own the data”: End User Perceptions of Smart Home Device Data Practices and Risks Madiha Tabassum, University of North Carolina at Charlotte; Tomasz Kosinski, Chalmers University of Technology; Heather Lipford, University of North Carolina at Charlotte Paper included…