Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
When we talk about redefining the mobile user experience, we are talking about changing this linear approach and encouraging everyone in the industry – whether they are a chipset manufacturer several stages removed from the end consumer or an MVNO seeking direct customer relationships…
The European Commission presented a plan Wednesday to catch up with the United States and Japan in spending on research and development and to keep at bay rising powers like China and India. The plan, which still needs the backing of European Union governments,…
USE-ME.GOV (usability-driven open platform for mobile government) is an EU-sponsored research and development project designed to support and encourage access to new e-government services anytime and anywhere through the use of mobile communications and internet technologies. The main goal of the project is to create…
Jakob Nielsen is still very popular outside the usability community. Amongst his colleagues however, his popularity has been eroding steadily. Why? There are a couple of reasons for this. It’s an older story, but nevertheless still relevant. Read full story
Ezio Manzini, who is a professor at the Milan Polytechnic and one of the world’s leading experts on sustainable design, recently talked about his ideas at the British Design Council. A background paper entitled Enabling solutions, social innovation and design for sustainability (Word document, 64…
RED is a unit at the (British) Design Council that wants to challenge accepted thinking on current social and economic problems by exploring new solutions through innovative design practice. The unit takes a proactive approach to solving problems and developing new concepts and processes for…
Nick Finck of Blue Flavor ponders the question one has to ask oneself as a business owner: what kind of experience do you want your customers to receive before, during, and after they have purchased your product or service? Read full post
Jimmy Wales, founder of Wikipedia, has been presenting audiences with a prediction and a challenge about the free culture movement: Ten Things that Will be Free. Jimmy’s list is inspried by David Hilbert’s address to the International Congress of Mathematicians in Paris, 1900, where he…
Science and technology website Red Nova just published a long interview with Donald Norman on his meanwhile very well known book Emotional Design: why we love (or hate) everyday things. (via Usernomics)
Companies are embracing the potential of networked computing to let workers share their knowledge more efficiently as they nurture new ideas, new products and new ways to digitally automate all sorts of tasks. [They] are drawing on collaborative models that first blossomed in nonbusiness settings,…
Companies like Nordstrom, Jet Blue, Amazon and Dell have all built their brand value on providing a positive experience for their customers, online and offline. Successful companies match business objectives with customer needs. They combine ongoing testing, feedback and improvement cycles into their daily…
This spring I have been working with Cittadellarte, the foundation of the (world-) famous arte povera artist Michelangelo Pistoletto, on bringing more clarity to its identity and mission, allowing them to inspire a more people-centred and responsible impact on society. Wired News has now published…
Today I am leaving for a short trip to Dubrovnik, Croatia, where I will be attending the Dubrovnik Leadership Forum, organised by two top central European business schools, IEDC-Bled School of Management (Slovenia) and ESMT-European School for Management and Technology (Germany). I will also be…
The Nokia Belgium and Nokia Netherlands sites feature a Nokia Concept Lounge that was developed for the Nokia Benelux Design Awards. The site aims at exploring the future of mobile communications and gathers many student ideas to advance the thinking of the mobile phone giant.…
Philips unveiled more than 25 new design concepts, demonstrating how the company’s focus on ‘simplicity-led design’ is likely to translate into new products over the coming three to five years across its entire healthcare, lifestyle and technology portfolio. Read press release Read backgrounder View images…
International woman of blogs Régine Debatty does a balancing act between art and technology. Over the past 18 months, 34-year-old Ms. Debatty has written about robots, digital information security, nanotechnology, technology for women, and about many such intersections of society, art, and technology on her…
The wilderness isn’t what it used to be. Today’s campers come equipped not just with bug spray and burgers, but cell phones, computers, televisions and video games. As electronic gadgets have become more portable, Americans have begun toting them everywhere — even into the great…
Régine Debatty who runs the very successful cult blog we make money not art just launched no garlic please, a new blog on what’s beautiful or interesting in Europe, starting this week with a special on 100%design London. The blog has big images and short…
User driven innovation is said to be the answer to all our prayers regarding the future of business and wealth in Denmark and Scandinavia in light of the global competition that we see these days. The media, top managers and institutions compete on â€hyping 
As part of this week’s Index: 2005 events in Copenhagen, Denmark, CPH127 interviewed Joong Yeal Choi, Head of Samsung Design Europe and made it available in video. Mr. Choi has studied industrial design and design management at Seoul National University and has been working for…
The Usability Professional Association (or UPA, of which I am a member) organises on 3 November 2005 its World Usability Day (WUD) with events in 77 cities and 33 countries. The activities revolve around the common theme – “Making it easy – World Usability Day”,…
Do games designers need advice from the interaction design community? This was the argument that raged following the formal part of the Interact! Games meets Interaction Design event, an InSync and AIGA Experience Design London collaboration, chaired by Nico Macdonald. The relationship between the…
The first Ethnographic Praxis in Industry Conference (EPIC), jointly organised by Microsoft and Intel, will take place on 14 and 15 November 2005 at the Microsoft HQ in Redmond, WA, USA. The conference (see programme) will promote the use of ethnographic investigations and principles in…
Ray Kurzweil, one of the USA’s most acclaimed inventors, has some unusual ideas about how we’ll live in 25 years. Looking ahead 40 years, Kurzweil believes humans will evolve into semi-mechanical beings who can alter their physical appearance at will. We’ll live almost forever, barring…
It is not an example of experience design the way I like to understand it, but it is clearly a designed experience. Ogilvy Belgium has launched this week a talking billboard in their campaign for Ford. [Alain Caviggia was commissioned by Ogilvy Belgium to produce…
Demos, the British think tank for everyday democracy and the publisher of The Greenhouse weblog, organises a series of monthly discussions about innovation and future leadership in education and public services, called Open Secrets. Tellingly, the latest discussion, which was lead by John Thackara, focused…
In a 30 minute dicussion with six guests, BBC Radio 4 delves into the topic of anthropologists who no longer observe tribal people out in the jungle, but watch us instead. This approach is meant to give busy executives an insight into the real world…
Only 17% of those with a mobile use their phone for anything other than to make calls or send text messages on a daily basis, avoiding the more complex features available according to research from Mobeon. The NOP Omnibus survey interviewed 999 nationally representative…