Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Young children — even toddlers — are spending more and more time with digital technology. Hanna Rosin wonders what will it mean for their development? “As technology becomes ubiquitous in our lives, American parents are becoming more, not less, wary…
In July, 2013 Edge invited a group of social scientists to participate in an Edge Seminar at Eastover Farm focusing on the state of the art of what the social sciences have to tell us about human nature, entitled “HeadCon…
Article by Shlomo Goltz on “integrating the hero’s journey as part of the user-centered design process”: “There are many prominent and outspoken members of the design community, such as Steve Portigal and Jason Fried, who feel that personas are unnecessary.…
The humanitarian sector must lift barriers to user-led innovation by refugee communities if it is to meet the challenges of an ever-changing world, says a new report, Humanitarian Innovation: The State of the Art, published by the UN Office for…
Maria Bezaitis, PhD and Principal Engineer of Intel’s User Experience Ethnographic Research Lab, discusses the Real World Web and how internet-enabled sensors will create new kinds of intimacies and engagements. “Commitment and engagement are really powerful sentiments,†said Bezaitis. “The…
Nursing Research Using Ethnography: Qualitative Designs and Methods in Nursing Mary De Chesnay, PhD, RN, PMHCNS-BC, FAAN (Editor) Pub. Date: 08/28/2014 372 pp., Softcover Springer [Amazon] Ethnography is a qualitative research design that focuses on the study of people to…
Learning from Extreme Consumers by Jill Avery, Michael I. Norton Teaching Note, 9 pages, January 2014 Traditional market research methods focus on understanding the average experiences of average consumers. This focus leads to gaps in our knowledge of consumer behavior…
The “world’s first family robot†is based on efforts to elicit emotional response in humans—a powerful idea, but one fraught with challenges, writes Will Knight in the MIT Technology Review. “Resembling a static but animated lampshade (with a slightly Hal-like,…
Enchanted Objects: Design, Human Desire, and the Internet of Things by David Rose Scribner (July 15, 2014) July 15, 2014 320 pages [Amazon] In the tradition of Who Owns the Future? and The Second Machine Age, David Rose, an MIT…
In its new Focus Note, Applying Behavioral Insights in Consumer Protection Policy, CGAP (a unit affiliated with the Worldbank) presents a summary of the growing evidence from consumer and behavioral research for consumer protection policy on four topics—disclosure and transparency;…
Over the past years the Amsterdam agency edenspeakermann_ collaborated in a European cooperation that aims to create a seamless air travel experience for passengers to Europe. As a result of research on four European airports they created the concept of…
Mary L. Gray wrote a long essay for ethnographymatters that argues that technology builders and interface designers, data scientists and ethnographers (working in industry and at universities alike) “are now, officially, doing human subjects research”. She argues that all these…
Simon Roberts of Stripe Partners continues his three part series on ethnography. In the first two posts in this series he examined ethnography as practiced in two different contexts – the (1) market research (MR) industry and (2) corporate R&D…
The aim of the Service Design Research UK (SDR UK) Network of the Network is to review and consolidate the current state of Service Design knowledge within the field of Design. Three workshops and three Advisory Board meetings formed the…
On 6 June OgilvyChange, the specialist behavioural sciences practice of Ogilvy & Mather UK, hosted the second edition of Nudgestock, the “largest gathering of behavioural experts in the world”. The one day event on May 24 saw speakers from fields…
The Seoul city government has officially embraced the sharing economy by designating Seoul a Sharing City and is working in partnership with NGOs and private companies to make sharing an integral part of Seoul’s economy. The city is now creating…
Core77 has drawn my attention to IKEA’s newly launched Life At Home report, which explores the home lives of people all over the globe, with a focus on the morning routines, habits and wishes of those who live in Berlin,…
Now and then we use this blog to announce activities that are dear to us and deserve some promotion. Today it is the exhibition of artist Marguerite Kahrl, who is the wife of Experientia partner Jan-Christoph Zoels. The show opens…
Daniel Kahneman, the ‘godfather’ of behavioural economics, has been challenged by rival psychologist Gerd Gigerenzer, director of the Centre for Cognition and Adaptive Behaviour at the Max Planck institute in Berlin, who claims that Kahneman presents ‘an unfairly negative view…
Promoted heavily by academic institutions and consultancies alike, design thinking has been a big buzzword during the past decade, turning some people on and others off. Though design thinking has actually been around for half a century, when asking creative…