In a wide-ranging interview with Lauren Jackson of the New York Times, the author of “The Age of Surveillance Capitalism” talks about why people should pay attention to how big tech companies are using their information.
In this provocative book, Jer Thorp brings his work as a data artist to bear on an exploration of our current and future relationship with data, transcending facts and figures to find new, more visceral ways to engage with data.
A book about the life of data and living with data.
In an age when the business world is dominated by technology and data analysis, award-winning financial journalist and anthropology PhD Gillian Tett presents a radically different strategy for success: businesses can revolutionize their understanding of behavior by studying consumers, markets, and organizations through an anthropological lens.
Why does the world need anthropology and anthropologists? This collection of essays written by prominent academic, practising and applied anthropologists aims to answer this provocative question.
Special issue of the Journal of the Royal Anthropological Institute
In a year in which Covid-19 has forced researchers to resort to online research, what opportunities for the industry exist in digital ethnography? Liam Kay of ResearchLive reports on the highlights of the Market Research Society’s Digital Ethnography Summit:
What does it mean on a practical level to become a digital humanist? 'User Manual for Digital Humanists' is a new Ars Electronica video series that focuses on re-evaluating our relationship to the technologies we’ve created and how we use them
The US based user research recruiting platform "User Interviews" has just published its State of User Research 2021 report, based on responses from 525 people who do research as at least part of their job..
When customers form an emotional attachment or self-identify with a product, that sense of “mine” enhances its luster and keeps them coming back for more. As shoppers shift away from owning material things, how can marketers preserve these benefits?
A bold reassessment of "smart cities" that reveals what is lost when we conceive of our urban spaces as computers
The Crypto Sentiment Advisor (CSA) is an EIT-Digital supported platform for investors holding cryptocurrencies, to anticipate swings in the sentiment for their investments. Experientia is in charge of the UX research that will inform the definition of the value proposition and the UX/UI design guidelines of the CSA solution.
COVID-19 has accelerated the digital transformation of insurance companies. If insurers apply the e3 lens when assessing their touchpoints, they can create tailored, engaging and empowering connections with their customers. By building this process into their value propositions, insurers can become much more customer-centric.
The COVID-19 pandemic is changing how we work, travel, communicate, shop and more, but which new habits are likely to stick permanently? The authors explore five key behavioural changes and their implications for risk and protection.
The Design In An Age Of Crisis Gallery features submissions to a global open call issued in 2020 by Chatham House and London Design Biennale, inviting radical design thinking from the world’s design community, the public and young people.
The vision for the Scottish Approach to Service Design is that the people of Scotland are supported and empowered to actively participate in the definition, design and delivery of their public services (from policy making to live service improvement).
From the airplane armrest to the Facebook “like” button, and everything in between, Berkun shows how design helps or hinders everyone, and offers a new way to think about the world around you.
The exhibition, curated by ANCB The Aedes Metropolitan Laboratory, presents exemplary built projects and outstanding conceptual models by architects and planners from all over the world
All videos of the Service Design Global Conference of October 2020 [#SDGC20] are now available for free on youtube. Here the links to the keynotes and the talks (and links to slide decks when available).
Annalisa Dominoni presents a new discipline that will have an increasingly strong impact on behavior and performance of astronauts.
