"System-Shifting Design: An Evolving Practice Explored" explores what ‘next practice’ around systemic design looks like, and how the design system itself might need to change to allow more designers to do things differently.
UX Theatre is "the application of any sort of design methodology without including a single user in the process, or including users but merely for show."
With this product, writes anthropologist Sally Applin in MIT's Technology Review, "Facebook is claiming the face as real estate for its own technology."
Download free Experientia report on the role of consumer behavior in making food purchasing and product packaging more sustainable.
Rapporto gratuito di Experientia sul ruolo del comportamento dei consumatori nel rendere più sostenibile l’acquisto degli alimenti e il packaging dei prodotti.
Download free Experientia report on key trends and design challenges in home and remote care when patient and caregivers use online platforms and on-body health devices
Rapporto gratuito su tendenze chiave e sfide di design nell'assistenza a domicilio e a distanza quando il paziente e i caregiver usano piattaforme online e dispositivi per la salute.
Research shows public deliberation can change participants’ opinions when it comes to public policy. Citizens who participate in mini-publics often listen to the arguments of others and form different views. They also often produce robust decisions, which are then - unfortunately - ignored by policy makers.
It is critical to marry conventional data analytics with a deeper understanding of audience psychology by observing everyday human behavior.
A bold reassessment of "smart cities" that reveals what is lost when we conceive of our urban spaces as computers.
Research in US, Denmark, Hungary and Italy suggests that the ongoing pandemic places many countries at an increased risk of political unrest. The violence that marked some of the 2020 demonstrations was likely a manifestation of the psychological toll the pandemic has had on citizens.
Danish social scientist Michael Bang Petersen illuminates the evolutionary foundations and social processes involved in the spread of outright falsehoods.
People care and act to manage their privacy, but face steep psychological and economic hurdles that make not just desired, but also desirable privacy nearly unattainable. Approaches to privacy management that rely purely on market forces and consumer responsibilization have failed.
- AI, Conference, Education, Educational services, Experientia, Experientia, Health, Healthcare, Italy, Jan-Christoph Zoels, Mobility, Public services, Technology (general), Turin
Curated by Experientia partner Jan-Christoph Zoels and Sara Fortunati, director of the Torino Circle of Design, the conference dealt with the best international practices about the humanization of technology. It was structured into six different thematic sessions: ethics, public services, healthcare, AI, mobility and learning. All videos are now available, with English subtitles.
The use of nudge theory to inform policy interventions in response to COVID-19 has re-opened debates over the politically paternalistic nature of governing by ‘nudges’ and has given momentum to calls to include the more participatory elements of co-design into policymaking
UXmatters and the UX research consultancy User Fountain recently teamed up to survey UX professionals around the world on the role of User Experience within their organization. The Role of UX: 2020 Benchmark Study explores UX roles, tools, methods, and organizational structures, as well as organizations’ various levels of UX maturity.
But scientists are getting better at measuring where each system fails.
Several Covid-19 policies have shown "just how deeply some governments distrust their citizens. As if the virus was not enough, the public was portrayed as an additional part of the problem". But, asks Prof. Stephen Reicher of the University of St Andrews, "is this an accurate view of human behaviour"?
Individuals and households can adopt a variety of measures to optimise their energy consumption, writes Elisabatta Cornago of the International Energy Agency. This article focuses on the potential for enhancing energy efficiency with policies and programmes designed to educate consumers and encourage them to alter their daily habits – without resorting to large-scale structural improvements.
During its first year of activity, the Behavioural Insights Platform of the UsersTCP, with the IEA (International Energy Agency), has developed an environment scan report assessing how behavioural insights have been applied to demand-side energy policy and programmes.
