Category Experience design

What is it that you do exactly?

When you work in user experience or one of its many subsets, you tend to hear questions about what you do a lot. UX professionals often get this inquiry from parents, prospects, neighbors, friends, or casual acquaintances. Too often, Baruch…

Move over product design, UX is the future

Rick Wise, CEO of Lippincott, says experience innovation is the next design imperative. Here are five things you can do this year to make that happen. “Today’s enlightened leaders are achieving success by crafting the entire customer experience–shaping, innovating, branding,…

New XD Magazine to be launched

XD is a quarterly print magazine, to be launched from Australia in April 2014, which showcases the work of experience design practitioners and researchers from a wide range of human service industries and fields. Each issue of XD will feature…

Why wearable tech is unwearable

Belindar Parmar, CEO of Lady Geek and founder of Little Miss Geek thinks that current wearable devices are “emblematic of a lack of empathy that pervades the technology industries.“ “Empathy is the ability to see the world from somebody else’s…

[Book] Hooked

Hooked: A Guide to Building Habit-Forming Technology By Nir Eyal Publisher: CreateSpace Independent Publishing Platform Released: December 2013 Pages: 154 [Amazon link] Why do some products capture our attention, while others flop? What makes us engage with certain products out…

[Book] Experience Design

Experience Design: A Framework for Integrating Brand, Experience, and Value Patrick Newbery, Kevin Farnham 240 pages October 2013 Wiley [Amazon link] Description Businesses thrive when they can engage customers. And, while many companies understand that design is a powerful tool…

The anthropology of Big Data

The anthropology of an equation. Sieves, spam filters, agentive algorithms, and ontologies of transformation Paul Kockelman This article undertakes the anthropology of an equation that constitutes the essence of an algorithm that underlies a variety of computational technologies — most…

People powered data

Geoff Mulgan, CEO of Nesta (the UK innovation charity), writes that in 2014 the growing movement to take back control of personal data will reach a tipping point. “The next few years will bring a further explosion of data, and…