Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
The social innovation book Legible Practices aims at codifying the practises of stewardship, as exhibited by innovators who are consciously rethinking institutions to better meet the challenges of today. It is the last book by Helsinki Design Lab, the recently…
The producer-consumer model is so ingrained in our society that we tend to treat everything like a product—a one-and-done offering that can be pushed to the market and forgotten. Yet, writes interaction and service design consultant Andy Polaine, online experiences…
Many agree that a combination of factors – a demand for better user experience, the rise of ubiquitous technologies and more readily accessible datasets – present the conditions necessary for a more enjoyable life as a citizen of our country.…
For future smart cities to thrive, it must be centred around people, not just infrastructure. This was the overwhelming message from a group of influential thinkers speaking at this year’s FutureEverything Summit. sustain’ went along to find out what smart-city…
“We have the technology to do anything. To make things happen you need to turn to design and redesign the context, the decision making and the question.†– Dan Hill, CEO of Fabrica, figured out that smart citizens are necessary…
It seems like the UX community has been struggling a bit to reach a common definition of UX strategy. Is it a framework or an approach? Is it a methodology or a philosophy? According to Mona Patel, there are three…
Governments and public officials are rushing to embrace the concept of Open Data, throwing open the vast panoply of publicly collected information for the digitally savvy to mine and exploit, writes Ben Rooney in the Wall Street Journal. However, the…
The UK Design Council and three other members of the SEE Platform (Sharing Experience Europe) – the Danish Design Centre, Design Wales and Aalto University, Finland – on Tuesday published a new report, Design for Public Good, encouraging the European…
The UK’s Behavioural Insights Team – known as the “nudge unit” – will join with a commercial partner and become the first policy unit to be spun out of Whitehall, reports the BBC. It finds ways of “nudging” people to…
Article published in the April 2013 issue of the International Journal of Design By Dan Lockton, David J. Harrison, Rebecca Cain, Neville A. Stanton, & Paul Jennings Design for behaviour change aims to influence user behaviour, through design, for social…
In a decommissioned industrial zone in Turin, a single bright yellow apartment stands out in the shell of an old factory. This is “CasaZeraâ€, a sustainable living housing prototype, which was officially opened on the 18th April 2013 by local…
As part of Experientia’s involvement in the award winning Low2No project in Helsinki and in particular its strategy towards demand management and behavioral change, we are proud to announce that Dan Hill (former ARUP and Sitra, now Fabrica) has just…
On March 25, the Healthcare Experience Design (HxD) conference took place in Boston. Speakers discussed how human centered design and design thinking can improve the quality of health service delivery and digital interactions, helping all of us achieve better health.…
As part of Ethnomining, the April 2013 Ethnographymatters edition on combining qualitative and quantitative data, edited by Nicolas Nova, Fabien Girardin describes his work with networked/sensor data at the Louvre Museum in Paris. Based on this inspiring case study, he…
Scott Smith of futures research lab Changeist writes in Quartz about the long history of alternative currencies, and criticizes Bitcoin because “they set too high a bar for the average person”: “There have been various alternative currencies kicking around developed…
Access to big data is growing at an incredible pace. With increased information from various sources available on smartphones and tablets, many companies now realize winning services will be those that transform big data elements into personalized data experiences. The…
Service Design by Industrial Designers By Froukje Sleeswijk Visser Technical University Delft 2013, 104 pages Design practice is changing. The applications of design skills, knowledge, activities and processes seem to become wider everyday. More and more designers are tackling complex…
In the book The Power of Habit, author Charles Duhigg explains how habits are formed and what it takes to break an ingrained habit. The book references a 2006 study from Duke University that found that 40% of the actions…
In an insightful blog post, Reboot principal Panthea Lee asks if open government initiatives make citizens more informed and engaged, and make governments more accountable to their people? What impact have open government initiatives had so far? Reboot is a…
Open government initiatives offer new, often technologically enabled avenues for civic participation. But which populations have the access and motivation to use these channels? Frequently, programs and platforms privilege certain groups over others. An ethnographic study of participatory budgeting in…