Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
It’s all over the Italian press (the winners) and the Turkish press (the losers), and on a small number of international news outlets: Milan will host the 2015 Universal Exposition (a.k.a. “Expo” or “World Fair”). In a day and age…
The UK government is aiming to make the country a global leader in the arts, media and advertising through initiatives including the creation of thousands of new apprenticeships and the launch of a Davos-style world creative business conference. Prime Minister…
Gain, the AIGA journal of business and design, seems to be awake again (after a long slumbering period). The latest contribution, entitled Design Meets Research, is by Debbie Millman and Mike Bainbridge, both of Sterling Brands, one of the leading…
IBM just released a white paper entitled “How immersive technology can revitalize the shopping experience”. “Truly immersive experiences—which connect with shoppers on an emotional level through personalized dialogues and give them greater control over the shopping experience—are the new frontier…
When it comes to categories of products sold, apparel & accessories is the biggest kid on the Internet retailing block. E-retailers in this category account for 80 of the top 500 retail web sites, according to the Internet Retailer Top…
Apple has been progressively changing its retail store format over the past year, eliminating cash registers while introducing several new services and increased staffing, to create a more personalized and friendly environment for customers, reports MacNN in an article entitled…
Design, Wit, and The Creative Act is a half day conversation, organised by Core77, about leveraging the power of humor towards great customer experiences. In the run-up to the event, Randy J. Hunt did a short interview Allan Chochinov of…
James Gilmore and Joe Pine, authors of the 1999 bestseller “The Experience Economy“, have now published a new book “Authenticity: What Consumers Really Want”. Abstract Contrived. Disingenuous. Phony. Inauthentic. Do your customers use any of these words to describe what…
Together, the Danish Design Centre and the production company TWO+ have made the film “Innovation via Design – The Danish way to compete in the world market”. The film will be used in the branding efforts for Danish design in…
Today the UK think tank Demos launches a new collection of essays produced with Catalan think tank Fundació Ramon Trias Fargas comparing and contrasting the two urban success stories of London and Barcelona. The report, called BCN_LDN 2020, explores how…
“With new malls and retail outlets mushrooming all across [India], thanks to the retail boom, it’s no wonder then that the National Institute of Design (NID) has come up with a unique course called Design for Retail Experience“, writes Kumar…