Essay: On Weaponised Design

On Weaponised Design is an excellent, very well-informed essay by Cade, published in February 2018 on the Our Data Our Selves site of the Tactical Technology Collective, a Berlin-based non profit dedicated to privacy, digital security and info-activism. The lived experiences of digital platform users…

[Book] An Introduction to Service Design

An Introduction to Service Design: Designing the Invisible By Lara Penin Bloomsbury Visual Arts, May 2018 344 pages A comprehensive introduction to designing services according to the needs of the customer or participants, this book addresses a new and emerging field of design and the…

Human-centred design in the industrial context

Four papers from the last couple of years: The Benefits of Human-centred Design in Industrial Practices: Re-design of Workstations in Pipe Industry By Margherita Peruzzini, Stefano Carassai and Marcello Pellicciari Procedia Manufacturing – Volume 11, 2017, Pages 1247-1254 Sustainable Manufacturing (SM) traditionally focused on optimization…

[Paper] The Intuitive Appeal of Explainable Machines

The Intuitive Appeal of Explainable Machines by Andrew D. Selbst (Data & Society Research Institute; Yale Information Society Project) and Solon Barocas (Cornell University) February 19, 2018, 59 pages Abstract As algorithmic decision-making has become synonymous with inexplicable decision-making, we have become obsessed with opening…

[Book] This Is Service Design Doing

This Is Service Design Doing: Applying Service Design Thinking in the Real World by Marc Stickdorn, Markus Edgar Hormess, Adam Lawrence, and Jakob Schneider O’Reilly Media; 1 edition January 12, 2018, 568 pages > Video presentation How can you establish a customer-centric culture in an…

Google Design on “human-centered machine learning”

As was the case with the mobile revolution, and the web before that, machine learning will cause us to rethink, restructure, and reconsider what’s possible in virtually every experience we build, writes Josh Lovejoy, UX Designer at Google. The Google UX community has started an…

Towards multi-dimensional ethnography

In this paper, Julia Katherine Haines, user experience researcher at Google, argues for the value of multi-dimensional ethnography. She explores the potential for ethnography to venture beyond sites, into different dimensions. As an example of work moving in this direction, she presents a new approach,…

This Anthro Life podcasts on design anthropology

This Anthro Life is a round-table, open format discussion of an anthropological take on the people, objects, ideas, and possibilities of everyday life around the world. They are hosted by Adam Gamwell and Ryan Collins and there are nearly 100 to chose from. Here are…

Service design video interviews

Marc Fonteijn, co-founder of the Dutch service design studio 31Volts, has been creating quite an impressive roster of video interviews with some of the leading service design players on his Youtube Service Design Show. The goal of the show is to inspire and connect the…

Learning from today’s car-centric cities for a human-centered future of mobility

The introduction of autonomy into urban environments creates a unique opportunity to do things differently. This, writes Maya Pindeus (CEO and co-Founder of Humanising Autonomy) requires us to encourage a human-centered perspective towards urban mobility and to step away from traditional urban planning models. 2050…

Workplace anthropology video series

A few months ago a new channel Workplace Anthropology Matters popped up on Youtube that profiles workplace anthropologists, whose work directly influence their own workplace processes. The video series is part of a workshop in the Business Anthropology Matters initiative, run by Dr. Jan English-Lueck,…

Five ways to fix statistics

As debate rumbles on about how and how much poor statistics is to blame for poor reproducibility, Nature asked influential statisticians – Jeff Leek, Blakeley B. McShane, Andrew Gelman, David Colquhoun, Michèle B. Nuijten & Steven N. Goodman – to recommend one change to improve…

New Zealand’s policy methods toolbox

The Policy Methods Toolbox is a repository of policy development methods that helps policy practitioners identify and select the right approach for their policy initiative. It is developed by The Policy Project, a unit of New Zealand’s Department of the Prime Minister and Cabinet, aimed…